Streaming Setup & Equipment

Box shut down and is not responsive. Have tried unplugging for a couple of minutes but it's still dead. Tried the reset button with no luck. Remote has new batteries. When the remote on button is pushed it has two blue lights flashing slowly at the top........any ideas?

My directv streaming service continuously breaks up. It's very irritating.  Do I need to change to Xfinity?

When I sign in on the Firestick, it lets me sign in, but it only allows me to click on “try direct tv stream” and wants me to choose a plan and pay again. I called Direct Tv support and they thought I had signed in on too many devices. Since then, I have successfully signed in on the direct tv devic

I recently downloaded Directv Stream. It works fine until I set up a home theater with Echo Dot speakers where it freezes after about 15 minutes. This happens on 2 different Firesticks. One is brand new. They are both the latest versions of the firestick and have all of the necessary updates. My int

I have downloaded the app and when I login it shows my ID in the upper left and a static screen. Nothing else happens. My choice on the bottom is to try or sign out. Any suggestions

I have signed on 3 other devices no problem, but when I try on fire stick it lets me sign in, but will only allow me to the page where I’m supposed to choose a package and pay again. I called support, and they said I had signed in on too many devices and to wait awhile.  Is this true?  Th

I have had the new Gemini streaming device for a couple of months with minimal issues. Now I have to do a power down/ restart everyday because the thing freezes and gets sluggish navigating between menus and channel guides. The updates are all up to date and the WiFi is strong and stable. After rest

Hello, I have Direct TV stream. Watching the NFL and College football has been rough this year. It has been like waiting for you phone camera to clear up but it never does. I have a 65 inch and have tried every different picture setting. Is there a (for a lack of better words) refresh button that w

I have had Direct TV stream for over 3 years now. I have noticed a slowness in response time when guide loads or when trying to launch an app.  I restart the box weekly, along with my router.  I also have a booster I purchased from AT&T that is hardwired into the box, and restart that

I am beyond frustrated. I constantly get the ‘No internet connection watching from my firestick on my tv. I have tried all the “tricks” I can find and even went as far as factory reset on my firestick. Other streaming applications on the firestick don’t have this issue. When I finally get fed up and