Streaming Setup & Equipment

Hello when I try to activate google assistant on my DIRECTV stream device, it goes to the “search across all your TV apps”. I select on “allow” and nothing happens. When I go back to the google assistant it will keep showing me that same screen. What do I need to do to fix this issue?

What is DirectTv streaming doing to fix this audio video out of sync. It’s just getting worse and it’s ridiculous raising rates when we are getting poor service!!!

I have used ATT/DirecTV service for years. With my original contract, which at this point is probably from the Stone Age, I received three cable boxes. The boxes worked fine through multiple moves to multiple states, even as ATT spun out the product to be DirectTV Stream. However, with my most recen

I'm unable to get anything other than Digital PCM from DIRECTV stream in my home theater setup. I am getting Atmos through Netflix, Apple TV...etc coming through the same apple tv box I am using for stream. Stream is the only service that is not coming through digitally. Is there a setting I am miss

I am literally unable to watch tv on my directv streaming box c71kw-400 set top box. This problem is so annoying. Instead of watching TV, I am watching a stream of error messages. The latest one says "we are aware of this issue and are working to resolve it. RETRY", message # 50001-001. I have many

I sold a streaming box ( c71kw-400) on eBay for someone. The buyer is saying they aren't able to get logged into their account because the previous owner is still logged in. I did reset the device before selling it which I thought would wipe this out. How can the buyer get the old account removed an

I have a Gemini air dongle and it worked just fine before but for some reason no my remote won't work and when I go to unplug it from my TV in the HDMI port and plug it back in it starts up like the DirecTV screen but then it just goes black and it doesn't do anything else

My remote microphone won't respond to voice command.

we paired our remote with the Sony TV and it worked fine for almost a year. Now every time we turn on the TV with the DT Remote we are asked if we want the remote to be paired with the tv. we have gone through ever setting, repaired the remote using the exact tv model and it still asks. WHY??

I’ve been able to pair my AirPods with my box until today. They are still paired but there is now no option to connect them with what appears to be an update to settings. Help?