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Streaming Setup & Equipment

Streaming Setup & Equipment

Help for activating and setting up your streaming experience.

673

(888)
Need remote assistance

Recently switched to Direct Stream. Unit is plugged into bedroom tv and remote that came with it is great. I have a Samsung 58 6 series – MU6070 in my living room. The remote that came with that tv is awful and was never used. I am being told because that is a smart tv I should use the remote that c

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167

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Remote help

On direct tv streaming bringing my own device. I downloaded app to new Sony 85 inch tv. I want to be able to go directly from one channel to another directly. Bought rc73 after market genie. Do I to Roku or Fire stick to get remote to work?

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244

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Genie remote stopped working

Suddenly my remote stopped communicating with the tv. There is a slow blue light ( 2 of them) at the top of the remote.

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159

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Closed

Genie remote stopped working

Suddenly my remote stopped communicating with the tv. There is a slow blue light ( 2 of them) at the top of the remote.

Question

231

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Can Directv streaming mimic look of Cable

With cable when I turned on the TV I saw only the channels it provided and designated my choices by channel number. I've cut the cable and now have a Roku device on my TV. I have to navigate thru an array of streaming services, find the Roku channel then ask it to go DirectV. Then I have to navigate

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198

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bluetooth earbuds

I know I can connect bluetooth ear buds to stream box. My question can I listen to my earbuds with the tv off?

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182

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DirecTv stream

I hooked up my HDMI cable and then I plugged the power supply in to the Gemini Air, it then says to turn on the Tv with the Gemini air remote… but my tv will not turn on . It is blinking red on the device . I hooked up my tv downstairs and did fine …. This is my upstairs tv .

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211

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Why do I constantly have to unplug and plug in my Gemini Air

Every other time I turn on one of my TV’s I have hooked up to a Gemini Air it has a green screen and the only fix is to unplug it and plug it back in. Needless to say, but it’s very frustrating! Is anyone else having this issue? I’m a new customer and have 3 Gemini Airs. Are the boxes better? I’m ge

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501

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closed captioning

How do you turn on or off the closed captioning option with a streaming remote control?

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254

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Multiple service issues

I supposedly have a ticket open on this but no solution has been provided in over two weeks. I'd like to know why I'm continuing to experience the following issues: 1. Randomly a pop up message occurs asking if I use this remote to control the DirecTV. It makes absolutely no difference what I answer

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221

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NEED HELP?

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