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Streaming Setup & Equipment

Streaming Setup & Equipment

Help for activating and setting up your streaming experience.

1.7K

(1856)
Genie remote stopped working

Suddenly my remote stopped communicating with the tv. There is a slow blue light ( 2 of them) at the top of the remote.

Question

135

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Closed

Genie remote stopped working

Suddenly my remote stopped communicating with the tv. There is a slow blue light ( 2 of them) at the top of the remote.

Question

193

2

0

Can Directv streaming mimic look of Cable

With cable when I turned on the TV I saw only the channels it provided and designated my choices by channel number. I've cut the cable and now have a Roku device on my TV. I have to navigate thru an array of streaming services, find the Roku channel then ask it to go DirectV. Then I have to navigate

Question

147

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bluetooth earbuds

I know I can connect bluetooth ear buds to stream box. My question can I listen to my earbuds with the tv off?

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146

1

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DirecTv stream

I hooked up my HDMI cable and then I plugged the power supply in to the Gemini Air, it then says to turn on the Tv with the Gemini air remote… but my tv will not turn on . It is blinking red on the device . I hooked up my tv downstairs and did fine …. This is my upstairs tv .

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162

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Why do I constantly have to unplug and plug in my Gemini Air

Every other time I turn on one of my TV’s I have hooked up to a Gemini Air it has a green screen and the only fix is to unplug it and plug it back in. Needless to say, but it’s very frustrating! Is anyone else having this issue? I’m a new customer and have 3 Gemini Airs. Are the boxes better? I’m ge

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414

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Pause problematic

Pause on the DirecTV Stream box is very problematic. 1. Pausing more than a couple of minutes causes the box to reset the channel being paused to live with no buffered video. 2. Pausing multiple times causes the box to switch to the latest app used on the box. 3. Pausing multiple times in a short ti

Question

3.5K

21

closed captioning

How do you turn on or off the closed captioning option with a streaming remote control?

Question

208

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Multiple service issues

I supposedly have a ticket open on this but no solution has been provided in over two weeks. I'd like to know why I'm continuing to experience the following issues: 1. Randomly a pop up message occurs asking if I use this remote to control the DirecTV. It makes absolutely no difference what I answer

Question

178

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Search doesn't work Apple tv.

New User here. The search doesn't work on my Apple tv. When I go to navigate to a letter it stops. Tried restart and reinstall of the app already. I tried my phone, but you can't search 4k content.

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221

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