Streaming Setup & Equipment

My new Roku Express 4k will NOT connect to DirecTV Stream. I was on the phone with Support for an hour and it is still not working. I was told the issue would be escalated and to keep checking. Has anyone else had their issue resolved?

I’ve been a directv since 1997 and always by satellite dish. Live in a townhouse dev now and have dish on pole since can’t go on house and it’s inside of a 6 ft fence so it’s ok. BUT I’m building a new house and just learned it’s pretty much the same as her - nothing on house and pole inside of fenc

Can I use the Gemini air remote to control the TV, not just DirecTV? I have TCL TV, the model is 50S434. The TV pairs the remote but doesn't let me do anything but it works on DirecTV

Hello, I’ve been a Stream with Roku for a few months, before that, Satellite for close to 30 years. I’m currently on Choice and thinking of going to Premiere, my question, as a Roku Streamer will I still be able to use the Cloud/DVR for my premium channels? I don’t want to get the Box. Anything that

I have a Gemini Air I got via the beta program with DIRECTV Stream. It will not update its software and it’s on July 2023 security patch. I’ve done factory resets, check for software updates, and nothing. Anyone else with an air have the current software? I don’t like having a non updating device on

I have 2 TVs hooked up to the small Genie Boxes. On the 3rd TV I have a Firestick. However, if all 3 TVs are on at the same time, only 2 will work. The 3rd on says it can't stream more than 2 at a time

Yesterday we kept getting "we are aware of this issue and are working to resolve it. RETRY", message # 50001-001." I checked the Internet and all was working. I was going through the setting and my wife asked why the time shown on the screen was totally wrong - it was off by many hours. I got into t

When a program is live like the Grammy’s at 5pm and will stop at 8pm, with no auto extend. I try to record the program that starts at 8pm..That program is a replay of the earlier program and will not let me. I have to choose the the later show and the next show. Is there a setting to allow to record

What are the Pros and Cons of using the DirecTV Stream Device vs the newest Amazon FireTV Cube? I am stuck in what is called a Multiple Dwelling Unit that recently changed cable providers from Comcast to a very basic kinda-sorta DirecTV service that is third-party provided and limits us to just 41 c

Have Directv stream right now for the past 2 years. My block has dsl which I am connected to right now. All the neighborhood around me except for my block have fiber optic cable. I was told by the installer at the time of installation that eventually my block would get upgraded to fiber optic. I am