
Streaming Setup & Equipment
Help for activating and setting up your streaming experience.
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All
Question
Home location
I need to reset my home location. I just changed internet providers but I've used my four annual resets. I've called customer support at least 5 times and it's as if they have no idea what I'm talking about.
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492
7
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Picture quality
When I switch to regular antenna TV I get a better, more colorful 4k picture. My Gemini Air produces a almost faded, washed picture. I've gotten the Gemini replaced but still the same results.
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809
10
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Accepted Solution
Record Series Not Working
I'm trying to record PGA Tour Golf for the whole season. Went to the Guide this morning for the current tournament and had no trouble recording today's telecast or tomorrow's either. But, I don't want to have to go do a manual recording for each telecast for the 4 rounds per week. I don't see any bu
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161
8
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DirecTV Streaming BYOD DVR function
I see various discussions/comments regarding the DVR function for BYOD. Does the DVR function come along with the subscription or are there additional charges? I will likely use an Apple TV4 & 4K for my devices. If I buy a Gemini-AIR from a 3d party does that change anything at all regarding my subs
Question
1K
8
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Remote channel changing issues
I just received the new Gemini dongle receiver yesterday and everything works fine but I cannot channel jump. In other words I can only change channels with guide or channel lever control. I've tried everything and DirecTV tech was unable to find an answer. I was able to do this with my old malfunct
Question
167
5
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DVR Recordings issue
I'll often read about a new series/movie or hear it mentioned on the car radio that I want to record and find it easier to set it up thru the Directv App on my phoneimmediately instead of trying to remember to do so on the TV later. But lately, when watching TV my recordings do not appear, neither o
Question
270
9
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Gemini Air device
I am taking the advice of some knowledgeable people, and I am going to use the DirecTV Gemini Air device to stream instead of the DIRECTV app. I have a couple of questions to ask: #1 Per their website, DIRECTV will provide 1 remote free and each additional remote is $7.00 monthly. I would rather buy
Question
577
2
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LG OLED65C4PUA and DirectTV Stream
I purchased the subject tv and then was told by LG that the DirectTV Stream app is NOT applicable. I am using the Gemini on an older tv and it works fine but when I plug it into an HDMI port on the LG it indicates no signal. Does Gemini work on this tv? If so, how?
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242
10
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What are Gemini Air Dongles To-Do's when replacing AT&T HUB
Replacing current AT& T Internet Air HUB. DTV Tech Sppt told me I only had to get the New HUB setup and there is Nothing I need to do to allow the Gemini Air Dongles to work with the new HUB. Initial Install Instructions for Gemini Dongles states you must know the HUB ID & Password, so I don't belie
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363
6
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4k no longer working
I bought a new Samsung TV last year on Super bowl Sunday. At that time I was getting Directv through the satellite dish. I tech came out and gave me a new box to stream 4K. We were able to watch the super bowl in 4K. A few months later I found out that I could save a bunch of money of I switched fro
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501
3
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