Streaming Setup & Equipment

Isn't one- no charge-Gemini streaming device supposed to be included with a new Directv streaming account? I was told over the phone that I would receive a Gemini streaming device no matter how I signed up for the service---over the phone or online. I ultimately signed up online because I wanted to

Hello; Does anyone have this issue? When I previously tuned to a Fox channel, a screen flash would ask if I want to view in 4k. I clicked the button, and it would switch. Last month, I was sent a new Gemini Air device due to some other issue. Yesterday, I wanted to see College football on the 4k cha

Can I share my streaming account with 3 family members outside of my location?

If I buy a Gemini Air from eBay or SolidSignal, will the Gemini Air get future software updates? Will they come from Direct TV Steam?

My DirecTV streaming won't connect with my Bluetooth earbuds. What can I do?

I want to connect headphones to use with my TV. It is not a Bluetooth. How can I connect wired headphones to my Direct TV service?

I have been trying to connect my beats Bluetooth headset and get them in pairing mode but the direct tv box doesn't see them

Is there a universal remote that works well with the streaming app?

Up until today the mute button worked fine. I subscribed to DTV Stream about 3 weeks ago. When I press it...it does mute but as soon as I release the button it no longer is muted. I've tried all the suggestions on the website. Changing batteries and reprogramming the remote to no avail. Is this just

I just purchased another Gemini box from DirecTV for use at my vacation home. The box works perfectly fine for 10 to 15 minutes (I can watch all live and recorded programs with no issue), but then it completely shuts off. I can immediately turn it back on and be good for another 15 minutes before it