Streaming Setup & Equipment

The setup tells me there is no power going to the device (dongle). I have been able to connect and setup same dongle to another samsung smart tv and even a computer monitor. I have tried switching off Anynet+; un- plugging both the tv and the dongle for 60 seconds. I have deleted and re-installed th

We have all Apple TVs. I signed up by phone because I couldn't get my login working on the website (it's a long story). I tried to tell the guy on the phone I had no use for and didn't want a Gemini. They sent me one anyway. I haven't opened the box and don't plan to. I am perfectly happy with the A

Check out our helpful article to walk you through the steps.

if you switch from dish to streaming, can you still feed multiple screens, using genies? I like to watch as many as 5 screens at once (for sports). Also, only my one, large screen is a smart tv. The other ones don't allow for internet access. That's why I'm wondering if you can still use the genies.

How do i get a gemini air if i already have service

I have 4 Gemini-air and after 4 hours of shut down I have to log aback onto my wi-fi network, works great before and I can turn off and back on as long as it no longer that 4 hours shut down and I get on the average of 100+ MPS at each location this just started happening? How do I fix it?

I'm told my Gemini box is out of warranty, so ordered a new one, they sent a Gemini Air. Do I disconnect the old box first then install the Gemini Air?

Is there a way to hide channels on the Guide? As a convert from uverse to direct TV one nice feature of uverse was the ability to hide channels. The list of channels is so long and there are many that I will never want to watch. It is nice to have something between Favorite and All to manage the lis

After opening DIRECTV on my Mac, the closed caption automatically turns on even though the checkmark appears next to the off option. How can this be corrected/fixed?

I googled that the RC82V remote worked well with DirectTV Streaming and bought one to pair to my Samsung Frame TV. The pairing instructions state: 1.) Press and hold REWIND and FAST FORWARD at the same time for 3 seconds until the visible LED's start flashing 2.) Enter digits 961 followed by CH UP k