2 Messages
my directttv has no my library prompt or record option
I have been trying to navigate and to learn how to use Directtv. About ready to cancel subscription.
When I go to the left hand side for options there is no MY LIBRARY button.
When I try to record to cloud, there is no option to record either.
I am using a fire stick and remote.
Called for technical help and the person could not help me.
DIRECTVhelp
Community Support
•
255.3K Messages
2 months ago
Sorry for the trouble, @shireent. To ensure your device is compatible, you need to have a Fire Stick 2nd Gen or higher. We're also sending you a DM for further assistance. Rhyan, DIRECTV Community Team
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