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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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Directtv Stream

I am not able to login and see this account. I have been trying to cancel my subscription but no one responds

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106

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active devices using my account

I'm trying to find out who it logged into my account. I have two kids so we should all three be able to access; however, the error message says too many are accessing it.

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196

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Login In Error To DirecTV Stream Using Apple TV

When I attempt to Open the DirecTV APP on my Apple TV, I’m sent to the login screen for the DIRECTV STREAM APP.  I enter my login and password and the APP responds with:  Login Error - Log Out Error! Cannot get it to log me in!  Keeps giving me that error.  Help would be grea

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167

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Charging BEFORE the end of trial period

I just signed up for service this past Saturday and hooked everything up Sunday. Today, I get an email that I've been automatically charged for a month of service. It seems that only in the world of DirecTV stream do things operate different than any other free trial where you're charged AFTER tr

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500

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Price changed without any notification

I have been a customer for many years from AT&T TV NOW to what they now call DIRECTV TV.  I would like to know why the price  for my service went up without any notification that the price was going up.  Then I  see a message the it was changing the DVR to unlimited but my I

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156

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returned directv equipment

1. I received an email on April 26  indicating that equipment had not been returned whenin fact, it been returned.  I have email proof and tracking proof.  I cancelled directv and returned equipment on March 15,20222.  Once I had been able to find the correct tracking number (wh

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118

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Returned streaming device

I bought the streaming device when I signed up and paid in full $127.20. The first one turned out to be used, and failed after a few days. They sent me a new one that failed also.  They emailed me a return slip.  The tracking number says they received it 16 days ago.  My account says

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135

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Cancel Starz and Epix Before Trial Ends

How do I cancel Starz and Epix before the trial ends? I don't want to pay for these services.  I did not select any premium services when I signed up (HBO, etc.) but did not see an option to deselect Starz and Epix.  I do not want to pay for Starz, Epix or any other premium services after

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406

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No answer in chat

I am trying to find out why I have unlimited hours now in my streaming package - I did NOT make this change. I tried to ask my question in chat, but I just getting preprogrammed responses to choose a subject and no matter what department I tried - I only received bot messages. How do I reach o

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363

14

Billing discrepancy

I want to file a complaint In regards my sign up with Direct tv There was a sign up bonus of 150 when switching from dish That was never applied  The DIRECTV technician directly removed my dish to install DIRECTV in my house  before the installation i was quoted $85 via email a

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