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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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Chat and Phone number

Chat button is never "live" and there is no phone listed for phone contact.

Question

148

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Sold the service without the full terms

Has anyone had these issues with communication? How did you solve and what did you need to provide? I called ATT at the end of March to move my internet service. After 30 minutes of turning down the pitch for multiple levels of higher speeds, mobile plans, she moved on to Direct TV Stream. She sa

Question

158

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Unauthorized user account my account

Hello someone I know gained access to my Directv stream account info and has been using my account and recording shows. I have contacted customer service to assist me with this issue and they helped me change my password. Unfortunately this did not resolve the issue and my account is still being use

Question

823

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3 months of free premium movie channels

When I signed up I was supposed to get 3 free months of premium movie channels. What happened?

Question

185

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Cancellation

On this date April 23,2022 I talked To a customer service representative whom told me  After paying 18 months of my two-year contract I can move into a no contract ,  and be able to cancel service.  It was my understanding when I was talking to this customer service representative th

Question

185

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I'm getting double billed for Directv Stream

I just signed up last week for DTVS and the first billing processed today, twice!

Question

202

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can I put my service on hold

can I put my directtv stream on hold for 8 months

Question

138

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Unauthorized User

Someone is using my streaming account without my permission. I've changed passwords twice to prevent them from using and they're still logged in on a TV. Other apps (HBOMax, Showtime apps, etc.) allow you to manage devices and log out but DirecTV Streaming/AT&T doesn't have this. How do I get th

Question

354

4

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Recording local channels

We are snowbirds and travel between SC and FL. We just got to SC and now can't record local channels.  Our credit card zip is our FL address and we don't want that to change.  Do you have a solution? Barbara Bowdne

Question

91

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Direct TV Stream app

I signed in to my account while out of town at a condominium through their fire stick. I forgot to sign out when I left.  Can I sign out now remotely from home?

Question

123

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NEED HELP?

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