New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-5922
All
Question
Huge archive of collect Directv Recordings
Does anyone have any archives of Directv Recordings?
Question
367
5
0
Gemini Receivers Showing Not Connected to my WFI — result code 392
I have a HS-17 DVR with 4 Gemini receivers with each saying that the Wi-Fi is not connected to my WIFi. I tried practically everything. Rebooting my router, resetting my Directv equipment …. All trouble shooting instructions, etc., to no avail. I still can stream all of the apps with no problem. All
Question
3.1K
27
0
Sound cutting out with Gemini
After install my sound kept cutting off for a few seconds at different times on both of my Gemini boxes (Garage and Den). Directv sent out a tech who replaced the installation cables. Sound got worse. They issued me a new Set top box, didn't resolve the issue. I disconnected my surround sound and it
Question
785
11
0
box will not show a green light
i have 3 remote boxes with the main dvr in another room. The box in question will not reset and will not show a green light only yellow on the front. i have reset it, removed power and it will not work. All others are fine. How do I get a new box
Question
151
2
0
Switching channels
I've noticed very recently that when I press the previous channel button it takes a very long time to switch. It never took so long before. I tried resetting the receiver but that didn't seem to help. Any ideas? Frank
Question
151
2
0
LG TV not recognizing the HR54-500 dvr
I have a new LG 86UQ7070ZUD smart TV. I've connected it to the Direct TV HR54-500 DVR and it is not seeing the input. The HDMI cable is connected to the DVR and the HDMI arc connection (HDMI 2 input). Why doesn't the connection work? What can be done to see the DVR on the TV.
Question
160
9
0
Accepted Solution
Official Solution
HR54 Genie eSATA Port
Looking at the specs and photos of the HR54 Genie, I see an eSATA port. Can I connect an external hard drive to that for extra storage? I know I can get double the capacity with the HS17 Genie 2, but I would rather have the newer model. Thank you.
Question
1.9K
13
0
DirectTV in Nursing Home
Does anyone know about an extremely limited cable tv services that is offer to nursing homes in the Oklahoma City area? I need to speak to the company that installed the service to my mom's room. There is not cable box - everything is run through coax lines to each room. Only 40 or so stations are o
Question
647
8
0
Watch DIRECTV Satellite on Apple TV
Hello, is it possible for me to login to my Apple TV 4k and watch my DIRECTV Satellite programing? I swore I saw somewhere that now Directv Satellite has the ability to do that. When I log into the Directv App on my Apple TV or my phone I get the message saying "this channel isn't included with your
Question
335
3
0
AirPods Pro 2 with Gemini
I have successfully paired my AirPods Pro 2 to the Gemini, but they do not always connect automatically. Is there a way to connect them manually?
Question
187
2
0