New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-4558
All
Question
Can wireless earbuds be connected to Gemini
I have Blackweb and JLab earbuds and haven’t had luck pairing either with the Gemini box. I get as far as”Bluetooth pairing request from (name of earbud)” It prompts pair or cancel and when I click ok for either option nothing happens. The screen remains the same. Are these earbuds not compatible? I
Question
899
5
0
Help! Can't find TV Code
Grammy got a new TV (TLC Roku TV 32S357). She had her old TV paired with the DTV remote so she could turn it on/off and manage the volume. I've been trying to set up the DTV remote (RC66RX) to the new TV and nothing so far. I've tried codes I found online and the remote set up through DTV menu. Anyt
Question
2.2K
3
0
Closed
Any way to disable button on a remote unit
My elderly mother lives with us and has her own TV with a genie receiver. So far, on three separate occasions, all my recorded programs have been erased. A check on the recording manager showed the programs were erased from her genie and not some issue with the DVR in the main unit. Wondering if the
Question
570
11
0
Move TV
I want to move my tv. I need the cord connecting to the satellite to be moved as well.
Question
212
4
0
ATT WiFi not working after installing new TV (we have DirectTV)
We have Direct TV for our television and ATT for our WiFi/internet. After setting up our new TV and connecting the Direct TV box we discovered our WiFi is not working. Is there a wire that is supposed to connect the Direct TV box to the modem? It is impossible to get a rep on the phone at ATT. Maybe
Question
493
5
0
Jensen jbrw-210 sound bar code
I can't find the code for a Jensen jbrw-210 sound bar to program my remote control
Question
118
6
0
Volume level low using directv genie to soundbar
I currently have a Sony A90J, a Sony HTA7000 soundbar and a directv set top box. The set top box is connected to the tv using an hdmi cable. When I watch tv using directv's set top box the volume is always low. I have to turn the volume up so much higher than when I use the tv for strea
Question
197
5
0
Genie client question
Hello, I had Directv remove a HR24-500 that I was using and asked them to re-activate a Genie client that I already have but previously had removed from my account. They said they can not reactivate the Genie client but will send out a new one for no charge. That's fine but now I have a question
Question
236
11
0