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Satellite Equipment

Satellite Equipment

Get help with your DVR, receiver and satellite equipment.

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(1143)
Complaint

While I love my satellite tv service with DIRECTV , I am so frustrated and angry with their customer service! I had a Gemini installed almost 3 weeks ago and as soon as the installer left it didn’t work so I’m stuck with no tv. Two other visits later and it still doesn’t work and I have had NUMEROUS

Question

234

3

0

Purchased Movie Not Listed

I purchased a movie some time ago and now it isn't listed either in 'All Recirdings' or in 'Purchases' Any ideas? James

Question

329

5

0

DVR not recording

DVR is not recording. It's not the 28 day thing. I tried to record the Emmy's , saw the red record indicator and nothing. Same thing happened when I got interrupted in the middle of a movie, tried to record the rest, set it up, came back the next day and nothing, no recording. There's enough space s

Question

133

1

0

Signal strength issue

I’ve been getting numerous signal strength errors lately. Here are my transponder numbers. Are these good, bad???? Satellite transponders (32 total at 101º) 1-8 99 100 99 0 98 99 99 100 9-16 98 100 100 78 98 99 100 100 17-24 100 100 100 67 100 99 100 99 25-32 100 97 100 100 100 100 100 100 Satellite

Question

1.8K

10

0

On Demand Not available or connection to apps

I have been having tis problem for a month now and Directv services just told me that they are having a technical issue with connecting customers to the internet via their tv services. That means no on-demand services and no access to their app feature to access MAX or other apps. I was given no tim

Question

323

2

0

Is there still a Customer Satisfaction Department at DirecTv for people to speak with.

So, I have been a customer of DirecTv for over 20 years and have never had a complaint until now. 1. What happened to the customer satisfaction department where you could speak to someone and they made sure your experience was flawless in getting help and being satisfied with your service? 2. After

Question

488

2

0

Accepted Solution

Constant loud buzzing/humming noise

The DIRECTV box that stores multiple receivers and fans is attached to the exterior wall outside my daugther's bedroom. It started to make a constant, loud buzzing/humming noise about a month ago. I contacted customer service to file a claim. I was issued a claim number and received a text with cont

Question

1.4K

12

0

Wireless receiver

I have a wireless receiver in my garage. There is a coax connection from the dish in the garage. How do I set up the wireless Genie receiver currently connecting wirelessly to the main receiver to use the coax from the dish instead?

Question

225

3

0

Deleting recored shows

Can i delete from only 1 tv in my home. We have 7 TVs I want to delete from my bedroom

Question

211

5

0

I just bought an ONN Roku TV. I have volume on Directv, but none, on the Roku (streaming) channels. What can I do to solve this?

I have my DirecTV running through a 7 channel Surround sound system. The volume is controlled with the remote for the Surround Sound system, instead of the DirecTV Genie (RC73) remote. I bought a new ONN Roku TV, today. The sound works fine, on DirecTV; but I have NO Sound, on the streaming channels

Question

565

4

0

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