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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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THR 22-100 will not connect to the mother ship
I recently noticed that my DVR has not gotten a service connection since last April. I have tried everything in settings to no avail. My Modem sees the DVR and it's connection is "live". I scheduled a recording with my computer connected to DTV's website that worked. It seems that DTV changed someth
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Community Best Answer
How to uninstall Gemini
How do I uninstall the he Gemini without losing DVR recordings? We had to restart it 20+ times due to multiple errors.
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How to Uninstall Gemini
How do I uninstall Gemini without losing the DVR recordings? We have had the Gemini 3 weeks and had to restart 20+ times due to multiple errors. I already have Roku, so it's not worth it.
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My Non-DVR Receivers keep displaying "(DVR Name) has been disconnected from your home network. The playlist is no longer available"
We had issues with both of our DVRs a few months ago, and DirecTV sent us two 13 year old rebuilt DVRs to replace them with. Since they have been installed, I have been getting "(DVR Name) has been disconnected from your home network. The playlist is no longer available" messages on our non-DVR rece
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Series Manager Stopped Recording
While traveling recently our home Genie only recorded two weekly episodes of shows in the Series Manager and then stopped. So we lost end of season episodes. Isn't the Series Manager supposed to keep recording all the New episodes? Is there a toggle/setting somewhere to make sure it does? Cannot fin
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Wireless Passkey
I have a dual-band (2.4G and 5G) wireless router with 2 networks setup - one for the family devices and one for guests. The family WiFi passkey starts with a lower-case letter, which the HR44-700 claims is an "invalid character", and it makes no difference which letter I select on the DVR setup. How
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Community Best Answer
Gemini audio & picture
We’ve had directv for years and in December we got the Gemini box. It was installed by a pro- not by me!! or Directv. The audio gets garbled- maybe 10 seconds- for almost every show. And today a new thing started— it has rebooted 3 times today- the picture goes black and takes about 20 seconds to co
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Required equipment upgrade or lose local channels.
I have had tech's out at least 4 times to do this upgrade. My dish is at the peak of my house. They look at it and say they can't go up there and leave. Something to do with can't get off the ladder policy. I'm 78 years old and can't replace it. Directv put it where it is 20 some years ago. Guess i
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