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Satellite Equipment

Satellite Equipment

Get help with your DVR, receiver and satellite equipment.

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remote order

hi just order a remote that's the only thing i order and now it saying I order 3 genie and a remote is this normal  

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remote order

I just order  a remote and now it saying i order all of this like (Edited per community guidelines) how did a remote go to all of this???? is this Normal  Genie Mini1Genie1ATT DIRECTV Accessories1ATT DIRECTV Equipment Accessories1

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Disable WiFi

Anyone know how to disable the WiFi on a Dish recorder? It pulses constantly. I have looked and looked to no avail on the internet. All I learn about is how to make it not access your wifi, not how to disable the WiFi. I want it OFF, disabled, not working. Thank you.

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Confusing Return information

Hi all. Service cancellation effective on 2/4/2024 over the phone with a rep. She said our equipment could be recycled so no need to return anything. Got an email from Directv on 2/6 (added below) but doesn't list any equipment in the designated space. I don't know if this is just a form email that

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How to contact engineering department.

I work for a manufacturer of a popular soundbar. Recently DirecTV removed us from their remote programing guides.  The "codes" they listed previously worked fine.   I would like to send DirecTV a few remotes or a spreadsheet of the hex values for IR commands.  Who do I contact?

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Super Bowl

Have home theater setup w 3 smart TVs w ATT internet and Direct TV cable internet is down ATT tech says lines are not working at main box can’t fix today but I have cable and TVs all day won’t connect to live RV  network connection not working how do I disable the internet part to watch cable

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Gemini Air with satellite account

If I purchased a Gemini Air over ebay and hooked into an HDMI port on my TV can I sign in with my directv credentials that I use to check my account or the downloaded directv ap on my firestick. Will it work?  It seems like it should as when I downloaded the directv app off firestick and signe

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Genie tv guide and menu update

Is it possible they will update the menu and channel guide on Genie receivers and have guide similar to the Gemini guide/menu? It would be nice to have channel logos on the guide and not just abbreviated letters with channel number. I think prior to 2018 the guide on Genies had channel logos but was

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Record to DVR when away from home network

I have the DirecTV App and I used to be able to record shows remotely. Now when I am not on the same WiFi network, the app will not let me record when remote. I have DIRECTV Genie2 HS17 / DVR Server. Is this a widespread issue?

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Receiver?

I’ve been a Directv customer since the beginning, when there were 2 separate services (USSB) and I currently have a Genie HR54/500 500gigs which I’ve had since it came out, I only use 1 tv for Directv but enjoy the freedom of using the DVR. But it seems I’ve just about reached the end of the receive

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