Satellite Account

MESIDENTITY_001 is the SOMETHING WENT WRONG error given

I have had DIRECTV for over 30 years. I have never in my entire life been so frustrated and cannot believe the way I was treated by this company. I cancelled my DIRECTV satellite package at the beginning of July. I shipped the equipment within 2 days of cancelling through UPS. I received a bill on J

I just spent over two hours talking with 5 different agents, including a supervisor in the background, who are unable to change my service address. Therefore I cannot get any local channels only national ones. Clearly a poor IT system and inadequate training for a basic function that should take a m

I have an HR24/100 and an H/24/100 today and I'm thinking about adding Whole Home service. Both receivers connect to my home network via Ethernet and the HR24/100 shows Whole Home as unauthorized and says to call 800-531-5000. From what I read it seems that it's available but can't be ordered online

I have had an account set up in my name fradulently and have been trying to dispute it since February. I cannot get a hold of anyone in the fraud department (even the DirecTV employee said the number doesn't work) I have filed a claim but cannot get anyone to answer me on how that claim is going. It

On July 18, 2022, I scheduled an appointment with DirectTV for cable repair because an error code 775 was showing on all the televisions in our home. The representative provided with with 3 time slots (8am-12pm, 12 - 4pm ams 4 - 6pm) for July 19, 2022. I choose the 12-4pm on July 19, 2022. We receiv

Hello, Can someone please let me know if this contest hosted by DIRECTV was legitimate? I was contacted and asked to provide my phone number and mailing address on my account. https://sweepstakes.directv.com/WinForLife/Rules https://sweepstakes.directv.com/WinForLife Thank you, Ryan

i cant sign on or register my account .. i get error Misidentity_001 i just got the dish installed . when i try to change my password i tried to login i get a message that im trying to login to att and im trying to login to directv.. you have your login pages on the same system and they are out of s

So it put up the message early Wednesday morning to pay your bill extension 203 blah blah. The autopay failed for some reason. So I immediately paid the balance in full (with the same credit card that failed autopay). The charge appeared immediately on my card statement and Dtv says I have a 0 balan

A few months back we switched from Xfinity to att & direct tv. We were trying to save money while running a business from home. A Gemini, genie 2, osprey, and 2 genie minis were installed. We normally have 13-15 devices connected at all times. After 3 weeks of trying everything that was suggested ou