Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3447)
Max App on Computer, Phone and Apple TV

Hi, I have DirecTV Premier and have been unable to sign in to the Max App on any of my devices for the past several days. I used to be able to sign in with DirecTV as my provider using my DirecTV sign in information. Now the screen asks for my AT&T username and password. It doesn't matter since any

Question

373

4

0

Billing Issue Continues to be Unresolved

Over the last few months, I have spent hours on the phone with AT&T customer service with multiple different departments telling me that my billing issue has been resolved though it clearly never has since I continue to receive phone calls and emails telling me about my balance due of $278.29. When

Question

428

2

0

contact number for Loyalty Department

Trying to find the current DirecTV Loyalty Department telephone number.

Question

4.3K

2

0

Place account/service on pause immediately

I wish to place my account/service on pause immediately. Also, my email address has changed. How do I address these issues?

Question

288

1

0

Closed

Worst customer service in America!

You all are crooks and could care less about your long time loyal customers. So thankful you lost you Sunday Ticket case and I hope to see you file for bankrupcy soon.

Question

302

3

0

Direct TV

I'm very disgusted with direct tv. I've been a customer for 30 years and my 90 yr old father for 10 yrs. My father is a big reds fan and has been watching them for 10 years on Bally sports channel 661 up until a few days ago and when we called was told he'd have to pay $29 more a month to keep watch

Question

631

15

0

Closed

Overseas Customer Service

I find it extremely difficult and frustrating to communicate with your customer service agents located overseas - particularly in the Philippines. Does Direct TV have a number I can call for customer service agents located in our own country, the USA? Thank you.

Question

921

9

0

Billing

My receiver was turned off. But my account was supposed to be drafted from my bank account. I would like for customer service associate to call me @ Thanks

Question

289

2

0

Renewal without my knowledge

A guy, who said he was representative for ATT and Spectrum showed up at my business. He said if I get a combo, I will get a discount with a 2 years contract. I signed up with him in 2019. When the 1st 2 bills came, they were not charged correctly. I called DirecTV and they said to call the agent. So

Question

284

1

0

login to directv

Every time I try to log in to the Directv account I am redirected to AT&T where I get a message that I have entered At&T instead of Directv. No matter what I try I keep getting the same response. How do I get out of that loop? I tried changing my password, changing my login, trying to set up a new a

Question

305

1

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...