Satellite Account

I have a business customer that called DirecTV to have a technician come out and look at a receiver that was not working. This customer has 3 DirecTV receivers. 1 in an upstairs event area and 2 in a lower level grill area. The unit that was bad was in the lower level grill area. The technician show

DirecTV won't let me cancel! It's bad enough that you have to phone in a service cancellation. There's no other way to cancel, and that should be illegal. But today, after trying numerous DirecTV phone numbers, I got the same results. The robot asks for account details, than asks for my 4-digit pass

I want my account canceled and a final bill. They refuse, and in my opinion they're trying to stall until the next billing cycle which starts April 3, 2023. This company is unethical to say the least. I reported them to the BBB and FCC and advise anyone looking for TV service to shop around, ratings

Unfortunately, there isn't an easy way to provide feedback, or a good eMail address for DirecTV customer support, but I want to provide some feedback... I started out as a DirecTV customer in Michigan in the mid-1990s and continued service until now in 2023 through the AT&T acquisition. Overall, we

I was given an appointment for a satellite technician to come out to my home between 12pm-4pm on today, 9/18/24. I was told that he would call about 30 minutes before arrival. My phone isn't allowed inside where I work so, I wasn't able to get to my phone until after I got off at 12pm. I had a text

What does (MSIDENTITY_001) indicate and how do I correct it ?

I need to cancel my subscription

Everytime I try logging in to my account I get the error message "Oops! It looks like you entered your at&t sign-in credentials." Which I haven't! So I go thru the process of setting a new password and when I log in again I get the same error. I have an AT&T account with a different user name and pa

My mom has been a customer since 1994. She is old school on paying her bills...paper statements, writing checks, balancing the checkbook to the penny every month...so don't hold it against her. For the second time within the last year, DIRECTV has enrolled her in paperless billing without her consen

I get DirecTV through AT&T. How do I find my DirecTV Account number? The number on my bill does not work as "DirecTV is no longer associated with AT&T" yet my bill on 9/5 still says AT&T with the same account number