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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

1.6K

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Worst customer service in America!

You all are crooks and could care less about your long time loyal customers. So thankful you lost you Sunday Ticket case and I hope to see you file for bankrupcy soon.

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Direct TV

I'm very disgusted with direct tv. I've been a customer for 30 years and my 90 yr old father for 10 yrs. My father is a big reds fan and has been watching them for 10 years on Bally sports channel 661 up until a few days ago and when we called was told he'd have to pay $29 more a month to keep watch

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681

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Overseas Customer Service

I find it extremely difficult and frustrating to communicate with your customer service agents located overseas - particularly in the Philippines. Does Direct TV have a number I can call for customer service agents located in our own country, the USA? Thank you.

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1.1K

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Billing

My receiver was turned off. But my account was supposed to be drafted from my bank account. I would like for customer service associate to call me @ Thanks

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299

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Renewal without my knowledge

A guy, who said he was representative for ATT and Spectrum showed up at my business. He said if I get a combo, I will get a discount with a 2 years contract. I signed up with him in 2019. When the 1st 2 bills came, they were not charged correctly. I called DirecTV and they said to call the agent. So

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301

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login to directv

Every time I try to log in to the Directv account I am redirected to AT&T where I get a message that I have entered At&T instead of Directv. No matter what I try I keep getting the same response. How do I get out of that loop? I tried changing my password, changing my login, trying to set up a new a

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322

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Unable to register for DIRECTV for Business App

MESIDENTITY_001 is the SOMETHING WENT WRONG error given

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287

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Cancelled DIRECTV and was charged $135 even though I returned equipment and had bill saying I OWED ZERO. DIRECTV is a scam

I have had DIRECTV for over 30 years. I have never in my entire life been so frustrated and cannot believe the way I was treated by this company. I cancelled my DIRECTV satellite package at the beginning of July. I shipped the equipment within 2 days of cancelling through UPS. I received a bill on J

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591

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Directv can't change my service address

I just spent over two hours talking with 5 different agents, including a supervisor in the background, who are unable to change my service address. Therefore I cannot get any local channels only national ones. Clearly a poor IT system and inadequate training for a basic function that should take a m

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863

20

Changing to whole home service

I have an HR24/100 and an H/24/100 today and I'm thinking about adding Whole Home service. Both receivers connect to my home network via Ethernet and the HR24/100 shows Whole Home as unauthorized and says to call 800-531-5000. From what I read it seems that it's available but can't be ordered online

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