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Satellite Account
Learn how to manage your Satellite account.
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Worst customer service in America!
You all are crooks and could care less about your long time loyal customers. So thankful you lost you Sunday Ticket case and I hope to see you file for bankrupcy soon.
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Direct TV
I'm very disgusted with direct tv. I've been a customer for 30 years and my 90 yr old father for 10 yrs. My father is a big reds fan and has been watching them for 10 years on Bally sports channel 661 up until a few days ago and when we called was told he'd have to pay $29 more a month to keep watch
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Overseas Customer Service
I find it extremely difficult and frustrating to communicate with your customer service agents located overseas - particularly in the Philippines. Does Direct TV have a number I can call for customer service agents located in our own country, the USA? Thank you.
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Billing
My receiver was turned off. But my account was supposed to be drafted from my bank account. I would like for customer service associate to call me @ Thanks
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299
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Renewal without my knowledge
A guy, who said he was representative for ATT and Spectrum showed up at my business. He said if I get a combo, I will get a discount with a 2 years contract. I signed up with him in 2019. When the 1st 2 bills came, they were not charged correctly. I called DirecTV and they said to call the agent. So
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301
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login to directv
Every time I try to log in to the Directv account I am redirected to AT&T where I get a message that I have entered At&T instead of Directv. No matter what I try I keep getting the same response. How do I get out of that loop? I tried changing my password, changing my login, trying to set up a new a
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322
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Unable to register for DIRECTV for Business App
MESIDENTITY_001 is the SOMETHING WENT WRONG error given
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287
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Cancelled DIRECTV and was charged $135 even though I returned equipment and had bill saying I OWED ZERO. DIRECTV is a scam
I have had DIRECTV for over 30 years. I have never in my entire life been so frustrated and cannot believe the way I was treated by this company. I cancelled my DIRECTV satellite package at the beginning of July. I shipped the equipment within 2 days of cancelling through UPS. I received a bill on J
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591
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Directv can't change my service address
I just spent over two hours talking with 5 different agents, including a supervisor in the background, who are unable to change my service address. Therefore I cannot get any local channels only national ones. Clearly a poor IT system and inadequate training for a basic function that should take a m
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Changing to whole home service
I have an HR24/100 and an H/24/100 today and I'm thinking about adding Whole Home service. Both receivers connect to my home network via Ethernet and the HR24/100 shows Whole Home as unauthorized and says to call 800-531-5000. From what I read it seems that it's available but can't be ordered online
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