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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

2.8K

(3188)
After 18 years we canceled service and Directv found a way to screw us over. So much for treating long term customers with respect.

We canceled our service after approximately 18 years due to high monthly bills. A few days later we checked and the service was still active, so we called to rectify. The agent was very concerned that we had canceled and offered us a one month discount if we reactivated. She also told us we could ca

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1.6K

12

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DirectTV account/ streaming app

Can you use a Direct TV account to access the Direct TV streaming app at a second resident?

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751

11

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RetainTruTV and TCM on my accounts

I would like to retainTruTV and TCM on my accounts. These channels were canceled from my package in April. How do I get them back? I was recently talking to Kevin in Support and he said I could get them back if I filled out this form. Please advise. Thank you!

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288

1

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Directv Contract

Where do I find my contract with Directv? I would like to understand what we agreed upon fully. I feel that they violated that contract by not providing the agreed-upon channels with the Disney dispute, but I can't find the contract to verify. The service reps say there is no way to waive the early

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342

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Accepted Solution

Closed

CUSTOMER SERVICE EMAIL ADDRESS

I NEED A CUSTOMER SERVICE EMAIL ADDRESS The DTV rep on the phone tell you that my service change has to be done by an installer. The installer comes and says that my service change has to be done by rep on the phone. Then I get charge $99 for nothing. DTV doesn't do e-mails because there would be a

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9K

37

Why is U-verse customer part of dispute???

Hello-why as a att U-verse customer am I missing my favorite programming??? Please just raise your rates and pass it along and make the deal!!!

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1.2K

3

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Past Due Bill

I have an email from AT&T saying I have a past due bill for account ending in (Edited per Community guidelines). When I go online to my AT&T I do not have an account ending in (Edited per Community guidelines). How do I get the bill associated with this account?

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459

4

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Closed

Sign In Error - Care Code: 201

I continue to reset my password after not being allowed to access my Directv account. I have verified my correct login ID time and time again. I have reset my password for the AT&T account and Directv so many times and when I go back to login, I'm told there is a "Sign In Error." I have tried deleti

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10.1K

10

No YouTube apps, No ABC, No ESPN

This is the worst cable service we have had in 25 yrs. We moved here 3 months ago and had very little to choose from as far as cable tv. This is just such a bad situation I think I’m going to contact the BBB tomorrow to see if they can hold me to a contract I didn’t sign for 2 yrs. and just found ou

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369

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Accepted Solution

Directv billed through Centurylink

Has anyone had any luck getting the missing channel credit when you are being billed through another company such as Centurylink? I am getting the run around from both Directv and Centurylink.

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423

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