New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
3.1K
All
Question
How do I file a complaint?
We called on Sept 20 to cancel our account. We were told we were in the middle of the billing cycle and that it would end 10/11. I got charged for another month on 10/4. When I called to ask about this they explained that is how the billing works. That doesn't make any sense that we in theory got 2
Question
280
3
0
Storm relief and disney credit
Are you giving credit for missing all the Disney channels? Is there and relief for Hellene victims!
Question
406
5
0
VIP Account
Does anyone know what it takes to get VIP Encoded onto my account ? been a customer since 1995 and have a 5 digit account number to prove it... Any help would be appreciated.
Question
407
3
0
DIRECTV Officially Buys DISH For $1 Plus Debt Creating The Largest Pay-TV Service In The United States
DIRECTV Officially Buys DISH For $1 Plus Debt Creating The Largest Pay-TV Service In The United States You can Read the article here! https://cordcuttersnews.com/directv-officially-buys-dish-creating-the-largest-pay-tv-service-in-the-united-states/
Question
361
0
0
Closed
No longer prorating bill (Edited per Community Guidelines)
I have been with DIRECTV for years and years and years now. Tired of the price increases and decided to try streaming for a few months. Called DirecTV today to cancel services and was told I CANNOT cancel until the end of my billing cycle. When I signed up (pre 2015) there was a two year contract an
Question
1.5K
14
What is going on
I just signed up for DIRECTV streaming online it said 0.00 due today and I would be billed $79 in 30days but charged have been attempted for the past few days and I’ve only had the service since the 23rd and I just brought my phone to att wireless I couldn’t even tell you what’s going on with that i
Question
416
2
0
Reactivating canceled account
Hi all! I was a directv customer for several years. Prices kept going up and I finally decided to cancel my service and put through the cancellation via talking to a rep on the phone. I logged onto their website a week or so later to see what date my service would stop, and there was a button that s
Question
407
1
0