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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

2.8K

(3188)
Unable to Log Into Max APP

I have been logged out of my Max Streaming APP and I cannot log back in. I'm receiving an error message that my account doesn't have the subscription but that's incorrect. I pay for HBO/MAX through Directv. I have not been able to log in for days and was in the middle of a show on Max!

Question

288

1

0

Suspending Service

I suspended my service in Feb. Was told at the time it could be done for 9 months. I asked if I would be notified before it was reactivated, and was told "Yes". I have auto pay. I checked bank account and there was a $238 charge withdrawn on 9/15 (double my normal amount). After a call to Customer s

Question

1.1K

5

0

Set up account for my sister for auto pay new customer

Setting up a new account for my sister that lives in New Jersey so she can have set up auto pay trying to get user ID set up and password

Question

196

2

0

A SERVICE I DID NOT REQUEST WAS ADDED TO MY ACCOUNT

I noticed on my account that a service I did not request and did not know what it was was added. Please remove and refund. It is called MOVIES EXTRA PACK. PLEASE STOP THESE INCOMPETENT REPS FROM TOYING WITH MY ACCOUNT. PLEASE RESPOND ASAP

Question

338

10

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Closed

Direct tv shut off my service while I was in the hospital having surgery. 😭

I can't believe how direct tv is capable of treating anyone let alone their customers like their employees have treated me for 3 days & 3 night's now. I made arrangements with direct tv and spoke to a nice lady who helped me. I told her I would pay on my bill October third when I got paid. So everyt

Question

294

2

0

billing method changed

Due to my husband's health I must now be responsible for paying bills. I would like to make my directv an automatic withdrawal from the bank. How do I do that? (Edited per community guidelines.)

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207

3

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Programming commitment

Why does my programming commitment say it ends 02/22/26 as of my current billing. I have not changed or upgraded anything for years.

Question

295

2

0

My Account

Trying to set up online account with my cell number

Question

231

1

0

My directtv account

I want to create a login but I don’t have my account number

Question

326

1

0

Closed

Update phone call

Has anyone received a phone call about doing an update over the phone? Seems odd to me.

Question

238

5

0

NEED HELP?

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