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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3447)
Customer retention loyalty discount

We have been a long time DirecTV customer and would like to know if there is a discount or promo available to us to continue our service and not go elsewhere?

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541

3

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tv issues

why does my tv continue to buffer while watching. check my network setting & it always states it is strong.

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304

6

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can't access Directv website

When I try to access the website on my Imac or Macbook using four different browsers I get this message: An error occurred while processing your request. Reference #219.ad24c317.1729269693.7558c2d3 https://errors.edgesuite.net/219.ad24c317.1729269693.7558c2d3 What does this mean and how do I correct

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326

1

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On demand not working

After update in August tv apps and on demand stopped Techs replace my genie and I got back tv apps still no on demand. It’s been a week I keep getting told that they we start soon. Internet is good all streaming apps work fine. I’m hitting about 30 mbps. So what is the problem. I pay to much for thi

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265

1

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Canceling Directv

I will be canceling my Directv service in a few days, possibly tomorrow. Is it still true that Directv does not prorate to the date of cancelation. Since I have not paid my current bill, (Due on Oct. 26th.) will I have to pay it in full if I cancel 20 days before the next billing cycle starts? As an

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426

9

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AirBNB account

do i need a separate account for each rental (different addresses) or can they all be under1 account?

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258

3

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Still being Billed

We CX Directv of ONE of two separate Directv accounts. We currently kept Directv Stream Acct The ONE Directv Account we cancelled 3 months ago continues billing $116.67/month on credit card automatically. After several phone calls with Directv Support to cancel and stop service for this ONE Acct Wit

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240

2

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Disappointing service

feedback: Subject: Disappointing Service and Unresolved Billing Issue I am writing to express my extreme dissatisfaction with DIRECTV’s handling of my billing issue. You charged me double for my bill and have refused to issue a refund despite multiple calls and false assurances. I have called your c

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275

1

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Dispute charges

I need to dispite and ask for my account get cleared since my account was never hooked up at my new house. I'm a 20 plus year customer of DTV and sad that this has happened to me....my account number is xxxxxxxx (or at least was my account number)...Please advise on my next steps to help me get my a

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236

2

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Tech support

After some of the worst customer service ever (3 tech appointment over a week, all confirmed, time taken off work, wages lost and no one showed up or called, I had to threaten to cancel my account to get my problem elevated out of the call center) I had one of the best tech visits ever. Nelson, Tech

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292

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