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Satellite Account
Learn how to manage your Satellite account.
3.1K
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Question
A SERVICE I DID NOT REQUEST WAS ADDED TO MY ACCOUNT
I noticed on my account that a service I did not request and did not know what it was was added. Please remove and refund. It is called MOVIES EXTRA PACK. PLEASE STOP THESE INCOMPETENT REPS FROM TOYING WITH MY ACCOUNT. PLEASE RESPOND ASAP
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334
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Direct tv shut off my service while I was in the hospital having surgery. 😭
I can't believe how direct tv is capable of treating anyone let alone their customers like their employees have treated me for 3 days & 3 night's now. I made arrangements with direct tv and spoke to a nice lady who helped me. I told her I would pay on my bill October third when I got paid. So everyt
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288
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billing method changed
Due to my husband's health I must now be responsible for paying bills. I would like to make my directv an automatic withdrawal from the bank. How do I do that? (Edited per community guidelines.)
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205
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Programming commitment
Why does my programming commitment say it ends 02/22/26 as of my current billing. I have not changed or upgraded anything for years.
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286
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Update phone call
Has anyone received a phone call about doing an update over the phone? Seems odd to me.
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238
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Accepted Solution
Official Solution
Closed
Old bill on credit report
Almost 2 years ago I had to cancel my service because a tree fell on the house we were renting and had to move. We moved in with family and they had TV service. I called and talked to customer service and they said send the equipment back and directv would write it off because of what happened. I se
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663
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Can't login to DirecTV.com
I have literally spent hours on the phone and was able to actually login to my account ONCE, and not since. I am beyond frustrated! I get errors saying the password is incorrect (even immediately after resetting it), I'm trying to login using my AT&T login credentials, etc. I've tried clearing my ca
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244
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