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Satellite Account
Learn how to manage your Satellite account.
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Question
First Look Beta Testing acct not working
Hello. When my old team signed up for the First Look employee testing program, we were advised of 2 things: - once testing finished, the Osprey stb was out to keep and continue using like normal - the account would remain active as long as it was used once in 90 days; employment status wouldn’t affe
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208
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Unable to access MAX
I pay for directv premium which includes MAX. For the past few weeks I have been unable to access app through any of my devices. I have followed all steps to access via provider as well as reinstalling the app on all devices as suggested by customer service. I would like someone to contact me to get
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181
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Customer service reps are incompetent liars
I was a customer for 18 years and cancelled last month. It started with a phone call to see what I could do about the increase in my bill. I spoke to someone who seemed very nice and said they could change my plan which would make my bill cheaper each month. I agreed to a cheaper bill each month. I
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187
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how do I get my money back that I was double billed on for over two years.
I was double billed over two years and I want my money back. I am owed 4116 dollars and over the past 4 months I have gotten the run around on this problem
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195
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Unable to Log Into Max APP
I have been logged out of my Max Streaming APP and I cannot log back in. I'm receiving an error message that my account doesn't have the subscription but that's incorrect. I pay for HBO/MAX through Directv. I have not been able to log in for days and was in the middle of a show on Max!
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281
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Suspending Service
I suspended my service in Feb. Was told at the time it could be done for 9 months. I asked if I would be notified before it was reactivated, and was told "Yes". I have auto pay. I checked bank account and there was a $238 charge withdrawn on 9/15 (double my normal amount). After a call to Customer s
Question
1.1K
5
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Set up account for my sister for auto pay new customer
Setting up a new account for my sister that lives in New Jersey so she can have set up auto pay trying to get user ID set up and password
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194
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