New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
3.1K
All
Question
debit card charged 2x
made one payment on line. later in date checked on-line bank account. Direct TV deducted 2 payments. One of those payments was an unauthorized deduction. Illegal. Also, tried to remove my bank account info and debit info since unauthorized deduction issued, and website does not allow bank informatio
Question
196
4
0
Directv Fast Pay
I couldn’t login to my directv account on the Dec 5, so I used the FastPay option listed on the website. Everything seemed fine. I got an email confirming my payment to directv & the next day the website showed I made a payment and owe $0.00 (still shows that). Dec 14, I noticed I’ve been charged a
Question
347
3
0
Accepted Solution
why can't i see service address on bill
I need to submit my DTV bills to my company for expense reimbursement. I have tried many times to get an answer as to why DTV will now NOT include a service address on their billing. They tell me it's because of streaming, so they don't know nor care about the home address/service address. Does anyo
Question
180
2
0
Stations available on Direct TV App
12/12 /24 :what is LATEST UPDATE on contract dispute with content providers and DIRECT TV? not getting any local stations on Direct TV App
Question
157
2
0
Cannot file protection plan claim online
I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it. It will not let me get past the very first step of entering my phone number to receive a code. They never send the c
Question
173
14
0
Disconnect all devices
Can I change my password thus requiring any device to sign in with new password? Someone is accessing my account- this is a NECESSARY option which all other apps allow.
Question
146
1
0
Can I log out or disconnect devices not signed in on my Home network
I signed in on a TV at the condo is there a way to disconnect or remove the TV from Direct TV Stream?
Question
321
2
0
Reconnect change of $492.00 is this normal
My bill was over so my service was stopped..to reconnect I was charged $492...??
Question
186
1
0
Directv for Business
I have Direct TV for Business and my bill is unclear if Direct TV is collecting and remitting the City of Chicago, IL Amusement Tax (it's about a 9% tax).
Question
161
1
0