DIRECTV STREAM Account
Learn how to manage your DIRECTV STREAM account.
734
All
Question
SyntaxError when trying to log in
I've had DirectTV Stream for almost a month and every time I log in to look at my account it gives me this message on a white screen. Its been this way since the start. What is the deal?SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
Question
163
0
0
Grandfathered Go Big discount now only $20 instead of the promised $25???
I've been with DTV stream since the very beginning when it was AT&T. My Go Big package initially cost $35/month and it was my understanding that as long as I kept my package I would always receive a $25/month discount vs the same or comparable package rate offered to new customers.
Question
3.1K
10
0
Direct tv stream cancelling the serrvice
We signed up w direct tv when we started service w AT&T. We never were told we have to purchase the box. We were told we can cancel anytime too. The very first week we had your service you cancelled CBS. So we have made numerous calls and a chat box for 3 weeks. We got
Question
432
1
0
Can't access Directv Steam Account and $10 for Unlimited DVR
I have two problems with my Directv Stream service (created two days ago). 1. Whenever I log in and try to access account overiew, it just keeps redirecting over and over. The actual steaming service works fine but I can't get to the account details. I previously had DirecTV about 6 years ago but
Question
236
4
0
Accepted Solution
Cannot Log into Direct TV Stream
I can log into DTVS on My I-Pad and I-Phone but cannot log in on My 2 Samsung TV's or My LG TV. I get the following error message. "Hmm... That isn't the ID you set up for this service. Try signing in with another ID. Care Code:205.4" Customer service was no help and I was disconnected while b
Question
186
3
0
Sick of Bots & No Service During Off-Hours
Have companies gotten lazy or what? People watch TV during all kinds of hours and it isn't fair that support isn't 24 hours a day. For all the money DirecTV Streaming charges, they can afford to put support back where it was before they had the pandemic excuse. Stop short-changing Americans who are
Question
228
3
0
Why do I have to Sign in to my account everyday
Lately each day I have to log in to my DIRECTV account. I use Directtv for live tb as well as steaming I run it on my Samsung Smartt Tv.
Question
306
4
0
Lost my discount for my original DirecTV NOW "Go Big" Plan but no one can tell me why.
I'm an original DirecTV NOW subscriber still with the "Go Big" plan. Last month I received the price increase letter w/ pricing link. My package was set to go to $89.99. I was charged $114.99 today instead. Customer service said my discount expired even though I'm still on my OG "Go Big" plan. My ac
Question
176
2
0
Samsung Tv DirectTv log on error
Constantly having to login in every time i turn on the television. I know this is a know issue and was wondering when you will be updating your app to auto log on? Thanks.
Question
160
0
0