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1 Message
Military discount
Why does DIRECTV not offer a military/ veterans discount? AT&T does one for the wireless and landlines. I’m sure that would attract more subscribers if they did offer it
New Member
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1 Message
Why does DIRECTV not offer a military/ veterans discount? AT&T does one for the wireless and landlines. I’m sure that would attract more subscribers if they did offer it
Juniper
ACE - Expert
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22.6K Messages
1 year ago
DirecTV does not have category discounts at all (military, senior citizen, low income). So all customers are treated equally on this.
As for why, well unless you get a sitdown with the CEO or such then that will be an unanswered question. Such business decisions are in-house only.
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Juniper
ACE - Expert
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22.6K Messages
1 year ago
One thing to keep in mind is phone (wireless or landline) is needed communication. Pay TV is purely optional entertainment. So those industries are handled differently in general.
Would be nice if there was a discount, but since they are not required to have one we only can make our decision based on the options available.
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DIRECTVhelp
Community Support
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254.6K Messages
1 year ago
Hi, we like to take care of all our customers. For us, it is really important your suggestions and feedback. I'll make sure to let the proper team know about the military/veterans discounts, so we can keep improving our services for you. DIRECTV is always here to hear you. Santiago, DIRECTV Community Specialist
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