Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

DIRECTV STREAM Account

DIRECTV STREAM Account

Learn how to manage your DIRECTV STREAM account.

743

(783)
C
Please be careful of doing anything on your account online or your phone app, changes that occur even by mistake cannot be corrected!

I went to my account online and saw a banner which provided some promotional offers for some add ons, which I clicked on. This then took me to my account to the "Manage my TV Package". I scrolled down to see my "HBO MAX" and "Showtime" were listed at the price of $16.99 and $12.99 which I have not p

Question

99

2

0

Direct TV does not honor advertisement

On Direct TV website, promotion was advertised for certain premium channels to be offered free for 90 days. Called to take advantage of offer but was informed that the offer was not for me.  WHAT?!  Description said nothing about having qualifications.  False advertisement. I am obli

Question

56

2

0

Accepted Solution

Does DirecTV Stream require a 24-month contract?

I see a 24-month commitment period and steep early termination fee in the fine print, but then on the ordering page it clearly says month-to-month, cancel anytime. Which is correct?

Question

2.3K

20

0

How to restrict purchases

limit purchases for elderly dementia person watching DirectTV stream

Question

36

1

0

Unable to login to 3rd party apps with Directv provider option

I have been trying to use max and Paramount+ on my computer with my DirectvStream subscription, but when I attempt to login through the provider option, I get an error saying an error has occurred. Is there a reason this feature is not working?

Question

100

5

0

Fox Channel Stream Limit

I have DirecTV Stream and according to the documentation, I should able to watch Fox on 3 different devices. However, once I am watching any fox station on 1 device, any other device gets the Too Many Streams error.  I spent two hours with support, resetting and answering stupid questions to n

Question

759

16

0

Accessibility

Here we go again. The stupid lioness movie pop up that you have is frustrating. When I was on my computer I had to ask someone for help because I could not see the X to close it out. Now I'm on my cell phone and I can't even get into my account because there is no X visible on my mobile device for m

Question

87

4

0

How do I get a credit to my bill for the espn channels that dropped out on 9/12 and 9/13.

My espn2 recordings from 9/12 & 9/13 have a message saying there is no content due to the Disney dispute.   Their is a link to get a credit for the missing channels.  When I go there, it says channels are back, all good.   How do I get a credit for the missing content ? I ca

Question

1.5K

19

Closed

How do you manage devices and log off unauthorized users?

I have been trying to sign off an unauthorized user for months with no luck. Has any one been able to? Customer support said to change my password, but this doesn't work.

Question

11K

17

Multihousehold use of DirectTV Stream

I understand you can have 2 devices outside of your home network. It does not address the question though about other household using it.  Could you please be specific that another household (sibling in the same city) can stream simultaneously?  A simple yes or no is what I'm looking for.

Question

176

1

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...