DIRECTV STREAM Account
Learn how to manage your DIRECTV STREAM account.
733
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Question
Fox Channel Stream Limit
I have DirecTV Stream and according to the documentation, I should able to watch Fox on 3 different devices. However, once I am watching any fox station on 1 device, any other device gets the Too Many Streams error. I spent two hours with support, resetting and answering stupid questions to n
Question
567
15
0
Accepted Solution
Closed
How do I delete series recordings on Directv stream?
I can set series to record but cannot find how to cancel them? In the upcoming recordings, there isn't an option to stop recording a particular series.
Question
10.9K
13
Warranty replacement
I had a replacement Gemini device ordered during a tech call. When I checked the order details from an email link I noticed that three devices were in the order. I only need one. How do I remove two of them without canceling the entire order?
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151
1
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Directv stream Cloud DVR
I can’t access programs I recorded for the last 24 hours. Message says to try again later. im in north Fort Worth. Anyone else have same issue?
Question
201
1
0
Closed
refused refund
I had cancelled through a chat session and was told I was "all set" and wouldnt be charged anymore. I was charged again on Jan 14 2023. I did another chat which took way to long just to be told to call another number. So I called the billing number I assume it was. I was told by Misty that they didn
Question
648
4
0
Closed
Why new customers get a better overall rate than existing customers
First, I completely understand promotions and trying to get new customers to use your product, however what I do not understand is why you would offer them a cheaper rate after the promotion is over than what an existing customer is paying. I have the xtra package. After a very nice promotion
Question
1.4K
10
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User Id wont register
Every time I try to register the user id i keep getting an error message MSIDENTITY_009 and i have been trying to do this for two days now. I have chatted with support and they keep saying 48 hours can someone please help me or I will have to get rid of my Directv stream
Question
205
5
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Grace Period
If my payment method fails, how long do I have to update it before my services are suspended?
Question
1.6K
7
0
Direct TV Satillite service
Can I discontinue my direct tv satellite service and just have a direct tv streaming service?
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228
2
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