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DIRECTV STREAM Account

DIRECTV STREAM Account

Learn how to manage your DIRECTV STREAM account.

733

(772)
Fox Channel Stream Limit

I have DirecTV Stream and according to the documentation, I should able to watch Fox on 3 different devices. However, once I am watching any fox station on 1 device, any other device gets the Too Many Streams error.  I spent two hours with support, resetting and answering stupid questions to n

Question

567

15

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Accepted Solution

Closed

How do I delete series recordings on Directv stream?

I can set series to record but cannot find how to cancel them? In the upcoming recordings, there isn't an option to stop recording a particular series.  

Question

10.9K

13

Warranty replacement

I had a replacement Gemini device ordered during a tech call. When I checked the order details from an email link I noticed that three devices were in the order. I only need one. How do I remove two of them without canceling the entire order?

Question

151

1

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Directv stream Cloud DVR

I can’t access programs I recorded for the last 24 hours. Message says to try again later. im in north Fort Worth. Anyone else have same issue?

Question

201

1

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Closed

refused refund

I had cancelled through a chat session and was told I was "all set" and wouldnt be charged anymore. I was charged again on Jan 14 2023. I did another chat which took way to long just to be told to call another number. So I called the billing number I assume it was. I was told by Misty that they didn

Question

648

4

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Closed

Why new customers get a better overall rate than existing customers

First, I completely understand promotions and trying to get new customers to use your product, however what I do not understand is why you would offer them a cheaper rate after the promotion is over than what an existing customer is paying. I have the xtra package.  After a very nice promotion

Question

1.4K

10

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User Id wont register

Every time I try to register the user id i keep getting an error message MSIDENTITY_009 and i have been trying to do this for two days now. I have chatted with support and they keep saying 48 hours can someone please help me or I will have to get rid of my Directv stream

Question

205

5

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Grace Period

If my payment method fails, how long do I have to update it before my services are suspended?

Question

1.6K

7

0

directv bill

locate my bill

Question

152

1

0

Direct TV Satillite service

Can I discontinue my direct tv satellite service and just have a direct tv streaming service?

Question

228

2

0

NEED HELP?

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