DIRECTV STREAM Account

I have the Choice package. When I look at the channel lineup matrix, I see that some channels are listed as "add-on" channels, with a blue pricetag/dollar sign icon in the table.  I assume that means I should be able to subscribe to that channel (for a fee) as a single add-on to my Choice line

For two days now, I have been attempting to establish a direct TV stream account. All payment methods are being rejected (visa/mastercard).  The $30 charge goes through every time.  However, come time to process a charge for $16 for sales tax, an error code is generated.  Yes, I've c

I can set series to record but cannot find how to cancel them? In the upcoming recordings, there isn't an option to stop recording a particular series.  

I had a replacement Gemini device ordered during a tech call. When I checked the order details from an email link I noticed that three devices were in the order. I only need one. How do I remove two of them without canceling the entire order?

I can’t access programs I recorded for the last 24 hours. Message says to try again later. im in north Fort Worth. Anyone else have same issue?

I had cancelled through a chat session and was told I was "all set" and wouldnt be charged anymore. I was charged again on Jan 14 2023. I did another chat which took way to long just to be told to call another number. So I called the billing number I assume it was. I was told by Misty that they didn

First, I completely understand promotions and trying to get new customers to use your product, however what I do not understand is why you would offer them a cheaper rate after the promotion is over than what an existing customer is paying. I have the xtra package.  After a very nice promotion

Every time I try to register the user id i keep getting an error message MSIDENTITY_009 and i have been trying to do this for two days now. I have chatted with support and they keep saying 48 hours can someone please help me or I will have to get rid of my Directv stream

If my payment method fails, how long do I have to update it before my services are suspended?

locate my bill