Tutor
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5 Messages
Acquiring guide
Getting acquiring guide message. I have rebooted using red button and it gets stuck here. Call customer service at 772.
Tutor
•
5 Messages
Getting acquiring guide message. I have rebooted using red button and it gets stuck here. Call customer service at 772.
goldw1800
ACE - Professor
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2K Messages
11 months ago
Is your Dish Covered in Snow?
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DIRECTVhelp
Community Support
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254.4K Messages
11 months ago
Hi, Ciel99. We're sorry for the trouble. This error may be due to the following: New programming was just added, The receiver was just installed, or activated Local channel (DMA) changes due to a move or address update. Since rebooting doesn't resolve the issue, please DM us, and we'll investigate this further. Sitte, DIRECTV Community Specialist
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detuch254
ACE - New Member
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5.2K Messages
11 months ago
What is the receiver model? How long has this been an issue? Have there been any reset changes or weather conditions?
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litzdog911
ACE - Sage
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46.1K Messages
11 months ago
Often caused by a satellite reception problem. Check your satellite signal readings and post them back here.
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