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DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Gemini changes input
My Gemini receiver is connected to my TV via HDMI cable to input 1. When I turn on my TV and Gemini using the remote control, the input is automatically changed to input 2. There is nothing connected to input 2. How do correct this?
Question
876
16
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RC66RX "TV power on" compatibility issue with Philips model# 40PFL6533
Equipment: Philips Roku HD TV (model 40PFL6533); RC66RX DirecTV remote control; H24-700 DirecTV receiver. Issue: If I ‘power off’ the TV with the DirecTV remote control, and I wait 12 minutes or more, then I cannot ‘power on’ the TV with the DirecTV remote control (verified 8 separat
Question
136
7
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Old equipment and adding local channels. Grandfathered TOTAL CHOICE - no locals package?
I'm trying to help my parents navigate adding local channels. A storm took out their antenna recently, and they thought it would be better to add local channels vs getting it fixed. The receiver they have is a D12-300 and the package is TOTAL CHOICE® - NO LOCALS with a cost of $120.99 + $11.99 Regi
Question
242
2
0
Closed
Dvr vs. Power Outage
I'm just wondering if the scheduled programs on the dvr will record if the power is out? We're scheduled for maintenance the same day as a lot of recordings. Just wanted to know if we can expect to see them recorded when the power comes back on. Thanks and I can't believe this isn't addressed alread
Question
593
5
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Accepted Solution
Official Solution
Closed
HR24-500 locks up when changing from HD to SD channel
I have been using a HR24-500 connected to a Sony TV via HDMI for at least 4 years with no major issue. However, the screen would almost always flicker from black to static noise when changing channels. About 9 months ago, the unit would lock up sporadically when changing channels with "no HDMI signa
Question
315
9
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Directv error code 771 or 722
We have Directv receivers in our home and motorhome. When we're travelling in the motorhome, everytime we move locations we can't seem to connect to the receiver and have to call support and most of the time support doesn't have the experience with mobile connection issues until we have called at le
Question
2.4K
14
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Impossible to access Max via Gemini but loads first attempt on Firestick
I am typing this on behalf of my parents. Legit DirecTV subscribers who access Max via Gemini until recently. We have been on the phone with tech support for more than three hours. Two different technicians. Tried to help but were useless. Couldn’t sign in via provider, remote control, Wi Fi or Q
Question
121
2
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missing sections of close captions and I've tried all the fixes.
On ALL stations - networks and premiums, about half the closed captions are missing. Has gone for years. DirecTV wants me to pay $400 for an upgraded Genie which is ridiculous. No wonder so many people are going to streaming services where it is not a problem. Does anyone have a 'fix' that will corr
Question
107
3
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