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DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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How do I change recording settings from record all channels

When recording tv series I get showings from all channels rather than just the current showing.  How do I set up series manager to only record the current upcoming show instead of all the shows repeating on all channels.

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643

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Hot HDMI arc /unit into TV

Why is my HDMI unit that plugs into my 2 TV's get so HOT! One is hotter than than other? Also my TV's  BOTH #! Freeze ,  #2 Sometimes blurry doing sports , #3 changes channels & #4 search intermittently mostly during after 8pm? I checked internet today & I have 32.15 Mbps. I see

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105

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Recording permission 1002

What is recording permission 1002

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89

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Remote not working

Sometimes the remote will arrow down the lists but most of the time it doesn’t work. I tried taking the back off to replace batteries. Problem with that! I cannot get it off. Anyone have a hint for that?

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117

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how do i get upgrade for sports

have basis cable thru my apt building but want to watch sports

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117

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Genie deleting all saved episodes of a program when I'm only deleting a few of the episodes

This problem started happening about two or three weeks ago. At first I noticed all of the episodes of a program that I had saved had disappeared. I thought maybe I was careless in how I deleted the newly recorded episodes of that program that I didn't want to save. But then I noticed it happened ag

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2.2K

23

Too many active locations

Someone needs to fix the software so this doesn’t happen.

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133

4

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Random Blanking on muti tv business installation.

I have 2 identical venues with 12 direct TV receivers.  Each has many Vizio and other brand tvs.  Both venues I have the same identical HDMI over cat 6 product for transmission. Venue one works perfectly. Venue 2  I get intermittent 1 second black screens from time to time and

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100

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Error 611 on one device

I'm getting the error code 611 on one of my televisions. I've checked the connections to the tv and the mini; they are both secure.  I have connectivity on the main Genie, and the other two minis.

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342

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Can I tell DirecTV remote to NOT send volume down on volume up to soundbar?

A few months ago, the DirecTV remote started to mess with our Klipsch sound bar. When you hit volume up on the remote, the TV indicator would start to go up but then immediately start going down all the way to 0.  The only way to turn the volume up was to get the TV's remote and use Volume up

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175

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