U-verse TV

U-verse TV

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U-verse picture freezes

About every 5 to 10 minutes our tvs (at different times) freeze. They then go to an error page, then they go back to the show or recording. We can also fix it by changing the channel but lose so much tv time!  We are so frustrated!  This has been going on for months and is getting worse &

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AT&T Fiber 1000 Mbps ,U-verse TV freezing, replaced gateway BGW210 and DVR IPH8110, at my wit's end

We have AT&T Fiber, 1000 Mbps service. House is a new build, finished in 2019. Fiber is underground to the home.  We have two AT&T set-top boxes - one DVR and one non-DVR.  In the past few months the TV service has begun freezing. Mainly on the TV with the DVR box but both boxe

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Incorrect programming guide

The program guide for PBS (KVIE Sacramento) is incorrect and does not align with the actual programs. I contacted PBS and they said they can only show what ATT gives them, and ATT has not provided the correct information for a lot of programming.  How can this get fixed?

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Getting repeated messages that access card (745) cannot be read

I have been getting daily "access card (745) cannot be read." It requires removing the access card, reinserting it, then pressing reset. Whatever I was recording at the time (52 minutes worth) said it had recorded, but then I got a message on a black screen saying all or part of the program did not

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New ATT remote don't pause or rewind live TV or movie or control volume through my Denon receiver

New ATT remote does NOT pause or rewind live TV or recorded TV. What to do? I have a Denon receiver that my OLDER ATT remote did work for volume and channel change, etc. The NEW remotes do NOT do this after following new remote programing instructions. What to do??

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S30-S1A remote does not turn on Yamaha receiver

We recently upgraded to a S30-S1A remote. We programmed it to control our TV and Yamaha receiver. It can control the volume (up/down/mute) and turn the receiver off, but does not turn the receiver on when the Power button is pressed (TV and STB come on.)We followed the instructions from Uverse Help

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U-verse TV vs. DirecTV Stream

Is the (not-so-old) U-verse on-demand streaming TV service still around or is someone now compelled to go with DirecTV Stream if they wanted IPTV? They'd like to stay in the "U-verse only" family of services if possible but somebody said that, due to some recent corporate machinations, DirecTV Strea

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What is causing the U-Verse channels to freeze despite resetting and diagnosing the receiver?

I've noticed that my U-Verse channels freeze every few minutes. The 'U-Verse Signal Lost' message appears for a couple of minutes before the picture returns, or changing the channel brings the picture back temporarily. My TV is connected directly to the ethernet-wired receiver and gateway, but reset

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Return of equipment

I have returned all equipment by the due date with Fed EX and ATand T called me and asked me why I have not returned equipment

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Stuck on "U-verse Message Center loading" screen

I have two TVs, living room and bedroom, each with its own receiver. Bedroom TV is working fine. Living room TV is trying to load the message center. I've never seen that before. I have rebooted the router. I have pressed and held the power button on the receiver for 10 seconds, which didn't solve t

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