
Topics (3)
Latest Conversations
Accepted Solution
Coax to connect TV to DVR
We have Uverse DVR. We had been connection a TV in an adjoining room with a coax cable from the DVR to the "Element" TV. We could watch whatever is on DVR. We had to get a new DVR due to memory/dropped program issues. We hooked it up the same way. The TV in the adjoining room is not receiving the si
Question
•
U-verse TV Equipment
172
2
0
Uverse receiver replacement not connecting
The new wired uverse receiver that I received to replace the old one will not connect. I keep receiving the msg, “ AT&T UVERSE RECEIVER TV IS NOT AVAILABLE AT THIS TIME.PLEASE TRY AGAIN LATER. “RESTART RECEIVER” I have repeatedly tried this and still no connection!
Question
•
U-verse TV Equipment
158
1
0
Accepted Solution
Uverse TV - canceled account and credit refund
I canceled my Uverse TV and Internet service in September early in my billing cycle. Paid the full cycle bill the next month as I was told I would receive a refund for the days the service wasn’t used. I now have a large credit balance in my closed account but haven’t been contacted on how to receiv
Question
•
U-verse TV Account
309
6
0
U verse tv
I have had ad least 2 technician two my house in as many weeks. They can’t seem to get the box to work and it’s the closest cable box to the motem The pictures in the house are cutting in and out and showing pixels that it has never been done before. They can’t seem to find the problem with the hous
Question
•
U-verse TV Account
113
1
0
is there any way to change your package online?
No prices available on line
Question
•
U-verse TV Account
190
1
0
Accepted Solution
New Samsung TV added to Uverse account switches channels by itself
I bought a new Samsung TV and have been trying to set it up where I only use the Uverse remote, like I did with my old Vizio TV. I was able to do that but about ten minutes into watching a program, the TV leaves the channel I’m watching and starts offering me alternative programming. I have tried to
Question
•
Watching U-verse TV
200
4
0
Accepted Solution
Official Solution
Ghost image on local channel
I see an off white or gray grid pattern and vertical lines on the screen for just one of my local channels. It’s a muted window screen image that shifts. Other channels do not have the same problem. Any ideas how to remove or improve for this one channel?
Question
•
Watching U-verse TV
217
3
0
Blocked from Thanksgiving preview; Why?
I keep getting emails and messages stating that there is a Thanksgiving preview of premium channels this weekend, yet when I try to view those channels I get the message "You are not subscribed to this channel." This happens with both regular and HD channels. I even tried going through the message c
Question
•
Watching U-verse TV
122
1
0
Closed
Pixelation problem
U-verse is pixelating, all channels all TVs (3). I have 45 devices on a ruckus switch. Att fiber service. When I disconnect every device and go from modem to one tv there is no pixelation. How do I fix this???
Question
•
Watching U-verse TV
313
13