U-verse TV

My VIP2250 failed and I was sent and received a VIP2262 V2. After completing the self-install and I got a message: "Account unavailable This Set Top Box does not match the account settings." No help from the online services because this is not a normal problem. Had appointment with tech today but he

I live in Milwaukee and pay for AT&T U-verse TV U450 $201.00 I get Channel 1744 BSWI but cannot use the app on my my phone (while in the Milw area) Why is this not working, I have used it for years.

Until couple weeks ago all has worked fine. Now, usually in the evening, U-Verse will stop completely by freezing the dropping the program all together. This happens watch live tv as well as recordings. It took me over 2 hours to watch a 1 hour recorded program last night as it would drop with error

Recently (~ 4 weeks ago), I requested a WiFi extender. In the original order, they sent a new gateway along with the extender. I informed AT&T that would not work, as I needed a gateway with coaxial connections. They replied with "Try this" and wasted their time and mine sending out new other STPs (

I am unable to schedule recordings on certain channels via the app. The guide says there is no information available at the time for that channel. Any ideas?

I was a loyal, never once late on a payment, Uverse 300 customer for over a decade. When I decided to cancel my subscription, I neatly packed all equipment and mail it on time. I received the email, "Congratulations your equipment has been returned." About 2 weeks later they charged me $164.02. I ca

We have a problem that affects many, but not all recordings. When we play back a recording, it does not begin normally. Instead, the image freezes then breaks up and there is no sound. If we try to fast-forward, the playback jumps ahead by many minutes. Sometimes it will start to play normally, othe

After having my most recent main DVR fail (Pace IPH8100) and have to perform a factory reset, losing hundreds of recordings, and having been told by the installer when I got the newer Pace DVR that Uverse was eventually going away and it wouldn't be possible to continue with it if we were ever to mo

How to program remote after a battery change

The S10-S3 Remote that goes with the wired set-top box (STB) seems to be malfunctioning, even with fresh batteries. The remote itself works when you press the keys, but the wired receiver does not receive the command via the infrared remote. I bought a replacement remote on Amazon, but can't program