U-verse TV

U-verse TV

Find answers to common AT&T U-verse TV questions, 24X7.
Ask a question

Latest Conversations

(3144)
Uverse and Internet issues

Uverse channels are sporadically pixelated or out. It seems to be ~30% or so of the channels, not all of them. Audio drops constantly, but only on Uverse, not Blu-ray, Netflix, or other streaming services. Service has been up and down since a full on outage in our area a couple weeks ago. Now not Uv

Question

620

15

0

AT&T Uverse App on Firestick login

I've downloaded the U-verse app on my firestick. What login do I use? My Wi-Fi login or my acct login that I use to pay my bill? I really don't want to use the billing login.. ugh!

Question

788

14

0

DVR not saving recordings

Recordings disappear. Scheduled new recordings. It will only save one at a time. Says there?s 100% space available. It?s recording one recording over the other and only saving one. I?ve rebooted receivers and rebooted the gateway. Any thoughts?

Question

204

3

0

Accepted Solution

U-Verse Detroit Area CBC Channel 9 out

I have U-verse in the Detroit area. Being close to Canada, we get CBC on Channel 9 (1009). For the last 2 days it has a screen that says something like "down due to technical difficulties". I checked with my antenna and the station is up and running. Did U-Verse drop CBC or are they really having pr

Question

237

2

0

Accepted Solution

Closed

Improper disconnect fee when account cancelled because of continuing programming contract issues

After many weeks of programming loss due to lack of a negotiated contract we were forced to cancel our longtime DirecTV service to move to another provider that allowed the missing programming to viewed. I contacted LOYALTY and informed them that we would not be paying the disconnect fee as we were

Question

220

3

0

Removal of PII

Hello, How do I get in touch with AT&T to remove my PII? I am no longer with AT&T and wish for that information to be deleted permanently. My info was stolen when the servers were compromised. Thanks

Question

195

8

0

VIP2252 V2 Activation

I recently received a VIP2262 V2 to replace a defective VIP2250. Followed all the self-setup procedure and noted that the green light illuminated indicating it is connected to the Gateway. After the 2262 booted up it displayed this message: "This set top box does not match the account settings." Res

Question

225

3

0

U-Verse iOS App Program Channel Guide is screwed up after update

Version 7.6.1.(1.0) The Program Channel Guide default does not show all my channels like previous versions. I cannot find anything in settings that seems to change this either. This is wrong. Whoever thought this was a smart decision is completely wrong and should be disciplined for it. They have an

Question

284

3

0

Official Solution

Uverse app

How can you watch recorded shows on the uverse app?

Question

262

9

0

Accepted Solution

Official Solution

DVR Install/setup

My VIP2250 failed and I was sent and received a VIP2262 V2. After completing the self-install and I got a message: "Account unavailable This Set Top Box does not match the account settings." No help from the online services because this is not a normal problem. Had appointment with tech today but he

Question

231

1

0

NOT FINDING WHAT YOU'RE LOOKING FOR?