U-verse TV

U-verse TV

Find answers to common AT&T U-verse TV questions, 24X7.
Ask a question

Latest Conversations

(25507)
ATT Rewards

After speaking with several agents and a supervisor today, I was told that my time to claim my $200 Visa Rewards had expired and there was nothing that could be done. Spectrum would have taken care of this. Their customer service is far superior to ATT/DirecTV. This reward was part of the reason why

Question

127

1

0

Accepted Solution

Official Solution

Paramount+ and Showtime

Paramountplus is now accepting U-verse credentials for login. Download the paramount+ app to your device and open it.  In a web browser, go to paramount plus.com/partner and select AT&T U-verse to login. There are a lot more movies and shows available now than on the deprecated Show

Question

7.7K

26

Getting Error while managing plan: User is not eligible to change or add U-verse service at this time

I am trying to manage my U-verse TV plan so I can compare pricing of the different plan tiers and premium add-ons. When I go to My Account and Click Manage Service on the My U-verse TV section then click either "Change Plan" or "Add channels or Packages" links I get the following error: User is not

Question

1.2K

17

0

Paramount +

My Paramount+ subscription has ended recently. I thought I received that by subscribing to Showtime through Uverse. Did something change?

Question

432

3

0

Updated U-Verse app has garbled account information and the wrong channels

I just tried to use my U-Verse app, had to update and now all the system info is garbled letters and numbers and the tv stations are not ours. I have deleted the app and reloaded, but nothing changes.

Question

306

9

0

My DVR is erratic in response

Sometimes my DVR reacts on the first click from the emote - at other times I need to repeat the click 3 or more times to get the response I am seeking. I don't believe it is the remote aas I changed the batteries and the remote is working to the TV - just the DVR is unresponsive.

Question

113

1

0

passcode

can't find passcode that AT&T changed so that I can create new one for my account.

Question

120

1

0

Accepted Solution

Cant view certain channels when Downloaded Uverse app

I see similar questions but nothing recent: Just downloaded the Uverse app successfully and I have the Uverse U300 package which allows us to watch Baseball on Bally Sports channel 1753/1752 on our TV - however when I downloaded the app - those channels don't show up and channels closeby in the 170

Question

207

3

0

PBS WTTW (Chicago) and UVerse Guide are not in sync.

PBS (national scheduling) and WTTW (local Chicago scheduling) and the UVerse Guide need to get their act together. We like to record several programs, but lately the guide is in error and were NOT getting what's showing on the UVerse guide for WTTW (Channel 1011).  VERY FRUSTRATING. 

Question

160

3

0

DVR box

A few months ago, my set-top box started dropping my recorded programs. I contacted customer support and was sent a VIP1200 box, I believe is from 2005. My old DVR was a VIP 2262 V2. I have been a customer for over 14 yrs. I feel I should have a newer DVR, maybe model 8010, or 8110 I do not want to

Question

121

2

0

NOT FINDING WHAT YOU'RE LOOKING FOR?