Topics (3)
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ATT Rewards
After speaking with several agents and a supervisor today, I was told that my time to claim my $200 Visa Rewards had expired and there was nothing that could be done. Spectrum would have taken care of this. Their customer service is far superior to ATT/DirecTV. This reward was part of the reason why
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U-verse TV Account
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Accepted Solution
Official Solution
Paramount+ and Showtime
Paramountplus is now accepting U-verse credentials for login. Download the paramount+ app to your device and open it. In a web browser, go to paramount plus.com/partner and select AT&T U-verse to login. There are a lot more movies and shows available now than on the deprecated Show
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Watching U-verse TV
7.7K
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Getting Error while managing plan: User is not eligible to change or add U-verse service at this time
I am trying to manage my U-verse TV plan so I can compare pricing of the different plan tiers and premium add-ons. When I go to My Account and Click Manage Service on the My U-verse TV section then click either "Change Plan" or "Add channels or Packages" links I get the following error: User is not
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U-verse TV Account
1.2K
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Paramount +
My Paramount+ subscription has ended recently. I thought I received that by subscribing to Showtime through Uverse. Did something change?
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U-verse TV Account
432
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Updated U-Verse app has garbled account information and the wrong channels
I just tried to use my U-Verse app, had to update and now all the system info is garbled letters and numbers and the tv stations are not ours. I have deleted the app and reloaded, but nothing changes.
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U-verse TV Account
306
9
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My DVR is erratic in response
Sometimes my DVR reacts on the first click from the emote - at other times I need to repeat the click 3 or more times to get the response I am seeking. I don't believe it is the remote aas I changed the batteries and the remote is working to the TV - just the DVR is unresponsive.
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U-verse TV Equipment
113
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passcode
can't find passcode that AT&T changed so that I can create new one for my account.
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U-verse TV Equipment
120
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Accepted Solution
Cant view certain channels when Downloaded Uverse app
I see similar questions but nothing recent: Just downloaded the Uverse app successfully and I have the Uverse U300 package which allows us to watch Baseball on Bally Sports channel 1753/1752 on our TV - however when I downloaded the app - those channels don't show up and channels closeby in the 170
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Watching U-verse TV
207
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PBS WTTW (Chicago) and UVerse Guide are not in sync.
PBS (national scheduling) and WTTW (local Chicago scheduling) and the UVerse Guide need to get their act together. We like to record several programs, but lately the guide is in error and were NOT getting what's showing on the UVerse guide for WTTW (Channel 1011). VERY FRUSTRATING.
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Watching U-verse TV
160
3
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DVR box
A few months ago, my set-top box started dropping my recorded programs. I contacted customer support and was sent a VIP1200 box, I believe is from 2005. My old DVR was a VIP 2262 V2. I have been a customer for over 14 yrs. I feel I should have a newer DVR, maybe model 8010, or 8110 I do not want to
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U-verse TV Equipment
121
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