
Topics (3)
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Uverse and Internet issues
Uverse channels are sporadically pixelated or out. It seems to be ~30% or so of the channels, not all of them. Audio drops constantly, but only on Uverse, not Blu-ray, Netflix, or other streaming services. Service has been up and down since a full on outage in our area a couple weeks ago. Now not Uv
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Watching U-verse TV
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AT&T Uverse App on Firestick login
I've downloaded the U-verse app on my firestick. What login do I use? My Wi-Fi login or my acct login that I use to pay my bill? I really don't want to use the billing login.. ugh!
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U-verse TV Account
788
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DVR not saving recordings
Recordings disappear. Scheduled new recordings. It will only save one at a time. Says there?s 100% space available. It?s recording one recording over the other and only saving one. I?ve rebooted receivers and rebooted the gateway. Any thoughts?
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U-verse TV Equipment
204
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Accepted Solution
U-Verse Detroit Area CBC Channel 9 out
I have U-verse in the Detroit area. Being close to Canada, we get CBC on Channel 9 (1009). For the last 2 days it has a screen that says something like "down due to technical difficulties". I checked with my antenna and the station is up and running. Did U-Verse drop CBC or are they really having pr
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Watching U-verse TV
237
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Closed
Improper disconnect fee when account cancelled because of continuing programming contract issues
After many weeks of programming loss due to lack of a negotiated contract we were forced to cancel our longtime DirecTV service to move to another provider that allowed the missing programming to viewed. I contacted LOYALTY and informed them that we would not be paying the disconnect fee as we were
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U-verse TV Account
220
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Removal of PII
Hello, How do I get in touch with AT&T to remove my PII? I am no longer with AT&T and wish for that information to be deleted permanently. My info was stolen when the servers were compromised. Thanks
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U-verse TV Account
195
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VIP2252 V2 Activation
I recently received a VIP2262 V2 to replace a defective VIP2250. Followed all the self-setup procedure and noted that the green light illuminated indicating it is connected to the Gateway. After the 2262 booted up it displayed this message: "This set top box does not match the account settings." Res
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U-verse TV Equipment
225
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U-Verse iOS App Program Channel Guide is screwed up after update
Version 7.6.1.(1.0) The Program Channel Guide default does not show all my channels like previous versions. I cannot find anything in settings that seems to change this either. This is wrong. Whoever thought this was a smart decision is completely wrong and should be disciplined for it. They have an
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Watching U-verse TV
284
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Official Solution
Uverse app
How can you watch recorded shows on the uverse app?
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Watching U-verse TV
262
9
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Accepted Solution
Official Solution
DVR Install/setup
My VIP2250 failed and I was sent and received a VIP2262 V2. After completing the self-install and I got a message: "Account unavailable This Set Top Box does not match the account settings." No help from the online services because this is not a normal problem. Had appointment with tech today but he
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U-verse TV Equipment
231
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