U-verse TV

U-verse TV

Find answers to common AT&T U-verse TV questions, 24X7.
Ask a question

Latest Conversations

(419)

Closed

U-Verse Gateway

My gateway was deemed "bad and needs to be replaced" by support. I was sent the new gateway (without the coax connection) and now I can only watch cable on my 1 wi-fi receiver on the back porch. Is it possible to just pick up an ethernet over coax adapter at Best Buy to make the new connection?

Question

330

1

0

"Too many sign-in attempts" error code.

Once again the "Too many sign-in attempts" error code has returned. In order to log into either my ATT account, DirecTV account, or verify my subscription using a firstick app I need to reset my password. The login issue shortly after the data breach. Called tech support and they had no clue. Nothin

Question

4.9K

7

0

Accepted Solution

New home gateway model BGW210 vs old gateway model NVG599

I recently requested a new home gateway hoping it would improve my wifi signal. Once I compared the connections of the old and new gateways, I found that my old unit has a coaxial connection labeled "cable line". The new model gateway does not have a coaxial connection. I have three televisions thro

Question

808

5

0

Accepted Solution

DVR will NOT record a show. EVER! It refuses to record it

So I have tried for weeks and it will not record "So you think you can dance" Even if the show is on air I can't record. This is silly. Why? (BTW: Power cycled 100 times ONE HUNDRED TIMES! so do not ask)

Question

1.2K

5

0

Closed

VIP2262 V2 Activation

I received an answer from Bella098 to make a correction of my statement. This is really getting complicated. Bella is a little confused because she/he doesn't realize that the May 1 issue was resolved. I hope I now have the correct replacement for the 2050 and don't yet know if it is. This event is

Question

352

1

0

Uverse, no signal.

Lightning in our area 2 hours ago, Uverse (TV) went blank. Anyone else without service?? Any idea when service is coming back???

Question

290

3

0

How do I complain about a phone agent

I called today about a problem that I have had with AT%T for months. It is a recurring problem that is AT%T's fault and that keeping recurring and is not fixed. I told the agent that information and she hung up on me. This was after waiting for 20 minutes and talking to a previous agent that said th

Question

342

1

0

Accepted Solution

Recorded show was set up, but disappeared from Guide and is no longer set to record

I made sure that the first episode of Season 11 on Hallmark's When Calls the Heart was set to record (red button on) for Sunday, April 7 from 9-10 pm EDT. Now when I look at Scheduled Recordings it is not listed, although the following week (4/14) is still listed as scheduled and appears in the Guid

Question

841

5

0

U Verse App

U verse app is not working with my Fire TV. I have uninstalled app. I Have re-installed app. Still not working. It was fine until U Verse app was updated. So, what is the solution to fix this.

Question

302

3

0

Accepted Solution

MY DVR just died

My U-verse DVR-receiver just died. It does not respond to any command. The only sign of life is a light glow of the link and record lights on the front of the unit. I left it un-powered for 9 hours and when power was restored the unit appeared to be working except that no function had video. When I

Question

321

1

0

NOT FINDING WHAT YOU'RE LOOKING FOR?