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Picture freeze up
Uverse customer for may years. Changed to fiber internet less than a year ago. service has gone downhill since. The internet seems to be working fine and the speed is doing fine also. Picture freezes or locks up. Happens on all tv's, channel change fixes it for a moment. All of our set boxes are on
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U-verse TV Equipment
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Showtime app sunsetting on April 30th
The subject says it all. This does NOT affect the Showtime TV channels or the Paramount+ app. This is not the decision of U-Verse, AT&T or DirecTV. https://variety.com/2024/digital/news/showtime-streaming-apps-shutting-down-1235968145/ Please see the Paramount+ and Showtime thread for details
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Watching U-verse TV
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att cable accesibility features for blind
shopping around. comcast is expensive. but they do offer good accessibility for blind ppl. audio description, reads the tv guide to me etc. do you offer this?
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U-verse TV Equipment
148
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Official Solution
U-Verse picture freezing multiple times per hour
We have AT&T Fiber 1Gbps. 3 TVs, 1 with DVR (VIP 2262v2) is the one we watch most often. 1 box is wireless and the other is wired. There is nothing between besides the patch cables in and out and the Cat5e in the wall. Uverse picture will freeze for 2-5 seconds then resume. It happens
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Watching U-verse TV
1.4K
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Official Solution
Uverse pricing
Every year I experience pricing difficulties with Uverse service. I will not go into details but only mention that I did receive a promotion after service interruption of >45 days due to Hurricane Harvey. The promotion for a year now interrupted after 10 months. After reaching (much effort required)
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U-verse TV Account
914
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Cutting DirecTV
Permanently dropping DirecTV on 4-25-24. Starting 7-day Youtube TV trial period 4-11-24 & subscribing immediately after trial without interruption. If I add my favorite weekly series programs to YouTube TV during the trial period, will they be retained with subscription? Which remote is best to
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U-verse TV Account
179
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I called AT&T support, but promised equipment never arrived.
I called the AT&T help line and requested U-verse support. I told the agent that one of my U-verse remotes had quite a few buttons that had become unresponsive. The agent offered to send me a replacement, but it never arrived, and I never received any email or other confirmation that it would be
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U-verse TV Equipment
218
5
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New U-Verse Android App
The new U-Verse app is TERRIBLE. To set a program to record, it tells you to go to the guide. But half the channels are missing from the guide. What are we supposed to do?
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Watching U-verse TV
169
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Official Solution
BEE SWARM in ATT Box in yard
Hi, I tried to call customer service but was given an agent whose first language was not English. He did not know what a bee was and eventually told me the only thing to do is call 911 which obviously is not the right answer. Anyway, could someone please reach out to me to get the bee swarm removed
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U-verse TV Equipment
346
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Sound
I was having sound issues with u-verse remote. I have sound now, but when I push volume on remote control, I have a horn on the upper right corner of tv screen. How do I get rid of it and go back to the volume line at the bottom of the screen? Thanks
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U-verse TV Equipment
172
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