🚨 An important announcement about DIRECTV Community Forums 🚨


This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.


We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(2656)
Program not recording

I have a recording set for everyday (series recording) atv11 am everyday for tge price is right, I’ve had this for decades but today in my recording history it says “this episode was cancelled because it did not match your show type setting in the guide”. Can you tell me where i can fix this issue?

Question

292

2

0

DIRECTV receiver keeps turning on and off

Hello, Every time I turn on my tv, the DIRECTV receiver turned on for 30 seconds then turns off, It does it randomly and it turns off after “Running receiver self check”.

Question

295

2

0

new oled lg tv.

Read other post but answers not working on my remote. New LG oled 65inch tv. Bought a new gemeni box (have two already working perfect) to go with new tv. Did not want air connect. LG remote works for channel changing and volume but I can not bring up recorded programs, can not record (no button) an

Question

215

2

0

Closed

BUFFERING

Constant buffering

Question

145

0

0

tv won't stay on

I changed out my tv and hooked up to HDMI 1, then HDMI 2. the tv comes on for a few seconds then shuts off. both the TV and the Cable box are both on. how do I get it to stay on?

Question

231

3

0

HR24-500

Remote not working properly. Purchased new univeral remote, entered TV code off list w new remote and on off volume all work. On list for digital tuners many listings including Dish Network and Echostar but nothing for DirecTV. Maybe need the manufacturer of the HR24-500. Anyone know who made this u

Question

237

3

0

I need to know the price on your packages.

I need to know the price of your packages. Maybe on 200 or 250 packages and what channels are on them.

Question

259

4

0

What choice package do I currently have.

How many channels do I have

Question

906

2

0

Replay button jumping too far back

Since the last update, when the replay button is pressed quickly several times, instead of jumping back 6 seconds per press, it jumps back to the last tick mark. This occurs with both recordings and live TV. I believe this is the only button with an issue. I’ve contacted DirecTV several times. They

Question

1K

74

No proration of a bill is terrible

So.... this is the last time I will ever use any AT&T service. Here is some background. I called and cancelled my services and turned in my equipment on 3/2/24. My billing period is from 2-29 to 3-28. How in the world can a company bill for an entire month when I had the service for 3 days? This is

Question

839

9

NOT FINDING WHAT YOU'RE LOOKING FOR?