Satellite

The Gemini remote is unable to turn off my TV. Despite trying all the codes for my TV brand, the issue persists. All other functions are operational, including turning on the TV; however, turning it off remains a problem.

Installed a new Gemini box yesterday. The remote will control volume and mute but will not turn on/off tv. It is a Vizio tv. Older but the old genie remote worked fine. Spoke with support. After 30m- they are sending me a new remote. We all know that’s a waste of time and the new remote will also No

feedback: Subject: Disappointing Service and Unresolved Billing Issue I am writing to express my extreme dissatisfaction with DIRECTV’s handling of my billing issue. You charged me double for my bill and have refused to issue a refund despite multiple calls and false assurances. I have called your c

What to do if resetting your remote and you do not get 4 green lights after pressing 987?

This channel is in SportsPak, but is the only channel in that group that I can't recieve. Have done 3 restarts and refreshes and had Chat try for an hour. All to no avail. Others with SportsPak have said this channel is not working for them. Any other advice?

I have a subscription through DIRECTV for Starz. On the Starz app I can successfully use my TV Provider to login. I can watch some content but almost all movies have a padlock icon and it won't let me watch it. When I try to watch content with the padlock icon I get this message: So now Starz wants

My TV and sound bar were properly connected. One day, when I turned the TV on, I got a notice to program the Genie remote. I paired the Samsung TV, but when I went to program the Sony sound bar, the model (SACT-260) isn't listed. I tried all of the codes that start with SACT, but none work. I tried

I have general hospital set to record all episodes and it has not recorded in the last two days (Monday, 4/22 and Tuesday, 4/23). It shows set up to record, yet it does not record. General Hospital is #1 priority on our recording manager list. Why isn't this program recording?

Problem started a few months ago after a software update. Does it live and on dvr recordings. Only happens on my local PBS station. All the other stations work. One station only, .when it happens, I can switch to a different channel and it works, switch back and it's still black screen. Outage last

I need to dispite and ask for my account get cleared since my account was never hooked up at my new house. I'm a 20 plus year customer of DTV and sad that this has happened to me....my account number is xxxxxxxx (or at least was my account number)...Please advise on my next steps to help me get my a