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5-sec Darkened screen

I have complained , as have many others, about the 5 sec darkened screen. Today I was watching the Senate hearings on CSPAN. Their mouse-over/click algorithm is far superior to yours. I recommend that you study it and consider adopting something like it,

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Dish Installation Issue

My mother is a customer of Direct TV/AT&T. She has had that service for approx 5+ years. The original installation was mounted thru shingled roof top. Some 2-3 years ago, a service tech uninstalled that roof mounted dish and re-mounted it to a higher position on her roof. This done w/out knowledge o

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Episode listing in my library under series not showing up

Hi, quick question when I go into menu, my library and recently recorded for a series, it used to list out each episode and I could choose which episode to watch now when I click on my library, recently recorded and series and hit select the screen says this is where your recordings will show up and

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help with setvice

no body answers customer setvice phone. i need assistance asap bc on hold 30 minutes.

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HDNet ads

I watched a movie the other night on HDNet packed full of ads. What's up with this?

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DIRECT TV APP on new Samsung TVs

We have direct tv satellite service, AND HACE HAD A 4 yr old SamsungTV with the direct tv app installed. With the tv remote you could click on the app and it would bring up a choice to click on, either “guide” or “recordings” so you could go where ever you wanted in Direct tv land all with the TV re

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1.2K

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Direct tv issue

Is direct tv down? Says there's an issue content is unavailable.

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Select package line up

I've had the Select package for a number of years. Now I don't see it as a choice. Where is it? I want to see what channels are part of the Select package I'm paying for. Thanks. Larry

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Sound but no picture on genie

No picture but has sound on genie

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Broke equipment and now they extended service commitment

I have the protection plan. My receiver went out. They came to replace it. I asked if this would extend my service commitment and he said no it is covered under warranty. Get my new bill and now it says my commitment is until January 2026. Also, took away my Lifetime FREE DVR service saying because

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NOT FINDING WHAT YOU'RE LOOKING FOR?