New to the Community? Visit the Community How-To and Guidelines to get started.

Latest Conversations
Reimbursement Prepaid Mastercard yet to arrive
I am contacting you to figure out why the promised reimbursement that was to be mailed to me on a prepaid Mastercard has not yet arrived, and if there is a way to track the shipped card?
Question
•
Satellite Account
178
3
0
slow on demand downloads
Can not download and watch on demand shows/movies...getting error message that internet speeds are too slow either wireless or hardwired and that is with no other devices in home connected...surf speeds 50-80 mps on my computer...streaming on other devices etc firestick/smart tvs works great
Question
•
Satellite Equipment
171
5
0
Closed
Gemini -- Multiple Disappointments
I've installed a new Gemini unit "on top" of one of the early Genie DVRs. I'm disappointed: I specifically asked whether I can use the unit to get 4K channels, and I was told "yes". I was not told that the 3 channels available were not always available and were pay-per-view. There is not a lot of in
Question
•
Satellite Equipment
15K
44
Can't log into Direct TV
Same issues others have had for a couple of years. Can't log into my DIRECTV account. Keeps taking me back and forth from ATT and DIRECTV log ins. Aslo tells me incorrect user ID or password with Care Code 201
Question
•
Satellite Account
435
2
0
Accepted Solution
Old Equipment
I have an old 18" circular dish with a single lnb. I've been away from Directv a long time but planning to return. Question. Is the old, single-channel lnb still useable or will I require a new one? Obviously, I will need a new receiver but hope to be able to use the old dish and maybe the lnb. TNX
Question
•
Satellite Equipment
321
4
0
Directv is going to lose my business after 20+ years
I am a long-term customer of Directv. I called for the "loyalty department" to request an expired $25 promotion credit be added back on for another year. During the entire conversation the agent did nothing but try to upsell me to different channels or to a new system. I repeatedly said all I want i
Question
•
Satellite Account
941
3
0
Remote Help
I have a HR54-700 and would like to have a remote that can control a Samsung TV and ROKU. Do you sell a remote to handle all three?
Question
•
Satellite Equipment
156
1
0
Top of screen HDMI1 appears every few seconds
This just started today. Every few seconds HDMI1 appears at the very top of TV. I made sure the DIRECTV HDMI was securely plugged in. Anything else I can tey?
Question
•
Watching on Satellite
202
2
0




