🚨 An important announcement about DIRECTV Community Forums 🚨
This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.
We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

Latest Conversations
Can't delete shows on the app
I've received conflicting info verbally from 4 agents on deleting content on the app. Does anyone out there have a satellite subscription to DTV with set top boxes and not able to delete content in the app's My Library? My setup has the Genie in my Living Room and a Genie Mini in the Master Bedroom.
Question
•
Satellite Equipment
814
4
0
Phillies broadcast blacked out on Extra Innings
Why are so many of the Phillies broadcasts unavailable on extra innings? We have to watch the other teams broadcasts frequently even though we are no where near local to Philadelphia. It seems like most other teams have both broadcasts available.
Question
•
Watching on Satellite
185
3
0
Accepted Solution
Closed
Center Ice has almost no Canadian teams broadcasts in 2023-2024
Seems like the number of Canadian team broadcasts fell sharply in 2022-2023 and now as 2023-2024 season started, no Flames broadcasts, maybe 3 Jets, 2 Senators broadcasts when playing against US teams (only US team broadcast in the channel lineup). Anyone else noticing this? I tried asking Support,
Question
•
Watching on Satellite
1.2K
14
Accepted Solution
Returned Equipment Status
I terminated my service and I returned Directv equipment in a box provided by Directv with a tracking number, by checking the tracking number it shows that the box with the equipment has been delivered, but when I call customer service to confirm I am told that doesn't show on the system, can you he
Question
•
Satellite Equipment
245
3
0
Directv app disappeared
The Directv app for my satellite service disappeared on my Samsung Smart TV. I tried reinstalling it, but the only option that comes up is for the streaming app. I tried going to Google to download, but it said it could not be accessed from that device. How do I get my app back?
Question
•
Watching on Satellite
3.3K
8
0
Gemini has error 623 everday
Freezes several times a day. Checked and restarted everything including modem. Even have a new box. Ethernet connected. Green band on cables. What else should I do.
Question
•
Satellite Equipment
171
1
0
Non working apps on direct tv but I am paying for
Over the past week, I noticed a couple of the apps specifically Hulu and Paramount+ are not working. I contacted directly customer service and they had me reboot the TV and then I had to restart everything all the apps that are on my TV and I still can’t get Hulu, plus when I try to watch Paramount+
Question
•
Satellite Equipment
131
2
0
Not able to sign in on my PC
As of yesterday, I've not been able to sign into my DirecTV Perks site. Takes me to verify page requesting to verify through my email account, but email account is not working and my phone numbers listed are landlines.
Question
•
Watching on Satellite
132
1
0
DirecTv App No Longer Working
A week ago my DirecTV app stopped working. All I get is a black screen. I quit the app and restarted it, deleted and redownloaded it. Sometimes it takes me to a screen to log in, but when I do, it just becomes to a black screen. I am trying to watch on an iPad Air (11-inch) running 18.3.1. What's th
Question
•
Watching on Satellite
639
6
Pairing bluetooth remote controls with C71KW-400
Is it possible to pair more than one bluetooth remote control with the C71KW-400 box?
Question
•
Satellite Equipment
358
6
0




