Satellite

I received a 5109 error on my Genie device which displays an error screen that says use the supplied power supply. I am using the supplied power supply. I unplugged it to reset the device and when it rebooted I received the same error code? I do not know what else to do.

made one payment on line. later in date checked on-line bank account. Direct TV deducted 2 payments. One of those payments was an unauthorized deduction. Illegal. Also, tried to remove my bank account info and debit info since unauthorized deduction issued, and website does not allow bank informatio

I couldn’t login to my directv account on the Dec 5, so I used the FastPay option listed on the website. Everything seemed fine. I got an email confirming my payment to directv & the next day the website showed I made a payment and owe $0.00 (still shows that). Dec 14, I noticed I’ve been charged a

I currently have the Satellite option. Can anyone elucidate about the Gemini receiver I keep hearing about? Do I need it? Should I get it? Thanks, David

I get a ready to cast message when attempting to cast DirecTV app. It attempts to cast but almost immediately goes to screen stating ready to cast. I have deleted and reloaded the app on my IPhone. I checked for updates on the TV and TV is up to date. Other apps cast to the TV so us only an issue wi

Direct TV is constantly getting my bill wrong. They will tell you they are going to give you a promotion discounts and bill still comes in wrong. Constantly having to call. Somebody(s) are not doing their job. It is a real hassle. I am real sick and tired of it and may have no choice to cancel even

I have had the NBA Season Pass for over 15 years. We receive it through Directv, which enables me to record the games and watch them later. I specifically record the Laker broadcasts. In the last week I have recorded several games to watch later and the playback was blank. Only the broadcast time sh

I am noticing a problem with recordings of NHL games on the NHL Center Ice, or NBA games on NBA Courtside Pass, if I record them on my Genie-1 receiver. If I record a game on the Genie-1 receiver, it records and I can watch it on the same day or the next day. But after 2-3 days, the recording is now

I am considering coming back to DirectTV and still have my previous equipment (was told to toss it, but just put it into storage). Can I restart service with this equipment and not have to pay the monthly equipment charges?

Whenever I look up info on a show I am watching, I now get a message that says "press < to stream program from beginning". It never used to have this and now you can't read what the show is about because this message covers it up. It is very annoying and I can't figure out how to remove it.