New to the Community? Visit the Community How-To and Guidelines to get started.

Latest Conversations
Screensaver mentioning NBA League Pass gifted for 2024-25 season (LP channels don't work; still locked)
For the past few days I've been seeing screensavers, on my tv (satellite service) that say: "WE HAVE GIFTED YOU 2024-25 NBA LEAGUE PASS AT NO EXTRA COST" "DIRECTV ENJOY NBA LEAGUE PASS FOR THE 2024-25 SEASON A $109.98 GIFT TO YOU" (smaller print): "Your bill is being credited to cover the cost of 20
Question
•
Satellite Account
476
7
0
Gemini Remote Enhancement Request
The backlighting for the Gemini remote keys is only illuminated when one of the keys is pressed. In a dark room an action button is often inadvertently pressed, with undesirable results. As a future enhancement couldn’t the backlighting illuminate when the remove is moved or shaken?
Question
•
Satellite Equipment
101
2
0
NBA league pass Gift
Hello I have pictures of my receiver showing that I should receive league pass for the rest of the season for free. Can you please apply to my account as promised
Question
•
Satellite Account
137
2
0
My Directv remote stops working except for turning on and off with my Samsung TV
I have tried several remotes and have replaced the mini genie with a new one. I have reset the remotes many times. Everything works for awhile but after turning off the TV and using it again after a few days or weeks the remotes again stop functioning except for turning on and off the mini Genie. Yo
Question
•
Satellite Equipment
2.5K
8
0
AT&T bundle
I have had DIRECTV and Att for ever ! However my internet stopped working Wednesday and ATt says I don’t have an account and DIRECTV says that they don’t have any internet on my account!!! I am positive I have DIRECTV with internet AT&T
Question
•
Satellite Account
172
2
0
Accepted Solution
Double Play Not Recording
When I start double play by hitting the down arrow twice and entering another channel number, I can switch between the two channels with the down arrow, but nothing is recorded. Instead I just get live realtime TV on both channels. Isn't it supposed to pause each channel at the point in time where I
Question
•
Satellite Equipment
148
1
0
Accepted Solution
Satellite signal lost, and It switched to streaming by itself
I didn't know I had this?? I have Genie in one room, and an older box in the other. Snow killed our signal, and the Genie started streaming the channel. We didn't miss a beat on the show. But the other was dead to anything live??? Confused on what's going on there.
Question
•
Satellite Equipment
3.6K
11
0




