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New Directv software is awful!
Directv has made software upgrades which are far worse than the previous version. This applies both to the Directv menu and the IOS application. The new version is much more difficult to use and loses key functionality. I assume Beta testing was done but the changes made make it cumbersome to negoti
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Satellite Account
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Reimbursement Prepaid Mastercard yet to arrive
I am contacting you to figure out why the promised reimbursement that was to be mailed to me on a prepaid Mastercard has not yet arrived, and if there is a way to track the shipped card?
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Satellite Account
132
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Closed captioning not working properly
We have contacted Directv a number of times about our closed captioning not working. They have tried everything under the sun to fix it but do not know what's wrong. It works on our other TVs with the small Directv boxes but not on our main TV with the main Directv DVR. We get either intermittent wo
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Watching on Satellite
3.7K
20
slow on demand downloads
Can not download and watch on demand shows/movies...getting error message that internet speeds are too slow either wireless or hardwired and that is with no other devices in home connected...surf speeds 50-80 mps on my computer...streaming on other devices etc firestick/smart tvs works great
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Satellite Equipment
108
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Closed
Gemini -- Multiple Disappointments
I've installed a new Gemini unit "on top" of one of the early Genie DVRs. I'm disappointed: I specifically asked whether I can use the unit to get 4K channels, and I was told "yes". I was not told that the 3 channels available were not always available and were pay-per-view. There is not a lot of in
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Satellite Equipment
14.2K
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Accepted Solution
Remote Code for Amazon OMNI QLED 65" fire tv
Technical support has advised that I re-program my RC73 with my new Amazon OMNI QLED 65" Fire TV. The process requires that I enter the TV code. What is the code for this tv? No codes are listed for this television.
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Satellite Equipment
1.3K
5
Can't log into Direct TV
Same issues others have had for a couple of years. Can't log into my DIRECTV account. Keeps taking me back and forth from ATT and DIRECTV log ins. Aslo tells me incorrect user ID or password with Care Code 201
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Satellite Account
357
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How Delete Inactive Receivers From DirecTV App
Every time I want to watch a DVR'd show via my DirecTV app on AppleTv, it defaults to an inactive receiver which was returned to DirecTV 5+ years ago . . . 1) How do I remove inactive receivers from the app (again, these were returned 5+ years ago, I am no longer being charged for them, and they do
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Watching on Satellite
146
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Accepted Solution
Old Equipment
I have an old 18" circular dish with a single lnb. I've been away from Directv a long time but planning to return. Question. Is the old, single-channel lnb still useable or will I require a new one? Obviously, I will need a new receiver but hope to be able to use the old dish and maybe the lnb. TNX
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Satellite Equipment
236
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