DIRECTV

I have an aging HR44. It serves one remote Genie client and is networked to an old HR22 that holds some precious and otherwise unavailable recordings.  For the last month or so, on recordings I am getting what I would call "skips".  To use one simple and obvious example . . . recordings o

Voice control occasionally stops working. When this happens I unplug and plug to reboot and that fixes it.  Is there anyway to reboot without unplugging?

I have a Mzeibo soundbar - KY-2020D but I can't find the name in the list of soundbars on DirecTV. How can I set my DirecTV remote to control the Mzeibo soundbar?

I am having problems signing on to the Max App. It seems this problem has been going on for months with many people. Why hasn’t this been fixed?

Just got the update for the new interface. The first thing I noticed is that pressing previous channel or exit on the remote while watching a recording does not necessarily return to the current live channel. Rather it goes to the channel that first appears when the Genie (HR44) is turned on, not th

I need a return label for old equipment

I need to discuss my charges. I am overseas and iyou will not let me chat.

I need to order 2 new remote controls

C41-100 mfg date 10/16/13 and C41-500 mfg date 12/6/14. Worked fine last night 2 of 3 errors 622 this AM. No storms or other problems also no wiring issues. Have unplugged all devices and reset only thing I have not done is to reset Genie on the TV that's still working. It's like someone s has shut

Directv has made software upgrades which are far worse than the previous version. This applies both to the Directv menu and the IOS application. The new version is much more difficult to use and loses key functionality. I assume Beta testing was done but the changes made make it cumbersome to negoti