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Sunday, May 10th, 2026

trouble loading and cutting out

Our TV's will of a sudden tune out and sometime a note of "Trouble Loading" comes up.

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Community Support

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3 days ago

Sorry to hear about the loading issues, @rxejude. This usually happens when the internet connection isn't quite strong enough to keep up with the stream. You can find some great tips on how to boost your signal and smooth things out here: Improve your DIRECTV streaming experience | DIRECTV Support If that doesn't do the trick, click 'Contact Us' at the bottom of that page for further assistance. Charles, DIRECTV Community Team

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