The ONLY Resolution for U-verse App login issues

First, you CANNOT FIX your issues with your existing login to the U-verse app so don’t waste your time.  THE ONLY RESOLUTION IS THIS:

. Login to ATT.com with your ATT.net user ID in your web browser

. Select your profile and scroll down until you see “manage sub accounts”

. It will take you to a new screen where you can add a new sub account, which means you will create a new ATT.net user

. Go thru all steps until the new ATT.net user is created

. Use this new user ID and password to login to the u-verse app

It works!