
U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
Restore my service
I spoke with a guy on the executive office team a couple days ago that said he could make up me a payment arrangement and get my service restored. Bryan (the office president) said that he emailed back end to get this done. I was wondering if there is a way to connect with back end to help ai
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Is The Formally Known As Twitter (Now X) @ATTHELP Customer Service Group No Longer Active ?
Previously whenever I had an issue with something related to an at&t service that I was paying for I would send a direct message to the customer service team located at this address: https://twitter.com/ATTHelp , and of course I knew I always had a backup site https://forums.att.com/ here if ne
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1.6K
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Accepted Solution
Official Solution
Closed
Autopay discount?
How to -- nothing about discount on autopay set up page
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667
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Error Message- Pay my bill.
Error message "pay my bill" is appearing on the screen. However, the bill was paid almost 24 hours ago.
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109
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Accepted Solution
TV cancelation fees
I am currently receiving a $50 month discount for my U-Verse TV. If I cancel will AT&T retroactively backcharge the discount I will be keeping the telephone and internet. I renewed the contract in April 2023, what would my estimated fees be?
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194
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Billing
I need someone to contact me regarding my account billing. I tried on the chat got disconnected. My account number is (Edited to remove personal information) and the bill is $100 more than last month and my TV service has been off for a month with this nextstar business. I'll be available tom
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108
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Costs have risen each month for the past 6 months
Are you able to get any help with the rising costs? Our income is fixed, and we need help. I would like to get rid of some of the channels, and keep some, but they don't seem to want to assemble them to our desires. It's all or nothing.
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117
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Account access without texting?
I find it ridiculous that there is no way for ATT to allow online access to an individual without the use of a text code to be sent. My 84 year old mother does NOT use texting, she doesn't know how to even find the icon on her phone. She recieved a message that the auto payment was declined d
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1.3K
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ATT Account cancelled, don't know why
An elderly family member with U-300 U-verse, internet, and phone bundle for many years has had her account cancelled twice in July. First time was for a problem with auto-pay failing for several months. Got that resolved by paying over $1,000. A technician was sent out to "inspect" the equipment, no
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131
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