Streaming Setup & Equipment

On several occasions, I've turned on the stream box only to find that the channel sort order has changed from alphabetical order (where I have it set) to sorted by channel number. Perhaps related to this is that the box randomly restarts while I'm watching something but it doesn't do this all the ti

Device FINALLY finished checking updates - this took about 5 hours. But now the device is hung up on a channel selection from yesterday? Tried unplug, soft reset, on/off. Now what?

I'm new to directv streaming and bought the streaming settop box/remote as that mimics what people use in the house. Where I understand parental controls to limit watching is there a way to "lock the box setup" so that the kids can not log out from the account/change settings/etc. Limit them to the

Can you buy and use a second remote that controls the receiver on the same tv?

The streaming remote will not control my Samsung SoundBar

I have all smart TVs in my home, and really don't have a need for the streaming box, however it was sold to me as a necessity for using the DVR. Is there a reason for this, or was this just an upsell?

we need wireless headphones to not annoy each other sometimes and I was wondering which brands and type of earphone I have to buy to plug into direct stream box

I just switched over to Direct TV Stream. I'm having a problem with my smart tv. I'm trying to logon but keep getting a "care code 600" message. What does this mean.

I'm trying to log in and keep getting code: 600

I have a brand new Samsung Smart TV (QN90B) and was hoping to actually not use my DirecTV Streaming box (just use the TV Apps) because it does not provide ATMOS, HDR is bad, and there is no way to just stop streaming when using other apps on the TV etc.. However - the Stream App on the Samsung TV do