Streaming Setup & Equipment

I just got the Gemini air and got through the step pairing the remote with it, however when I need to choose the correct network, the remote isn't working. I have tried the reset button and unplugging it but it keeps coming right back to the screen with the wireless network it has found. I tried unp

I just got ATT/Direct tv. I have roku tvs and they have them hooked up wireless. I downloaded the app on both tvs. After signing in the thing just spins and in the end says we had trouble retrieving content. Can I get some help please

Why does both my Gemini airs loose WiFi at night. I have to go to settings, turn off WiFi and turn it back on. Shouldn’t it auto connect when the signal comes back. Both airs are within 15’ of the router. The WiFi has Excellent signal. thank You, Nick

There is a solid red light on the Genie remote. Batteries have been replaced.  The remote is 'frozen' and none of the buttons are now operational.  Help.  Thank you! 

My system has the same problem. I have 3 Gemini Air Devices installed last month (March 2024).  Randomly, and typically occuring every other day, I turn on the TV and I get a blank screen.  I have found that if I push many different buttons on the remote as possible, I eventually get to

Just got the Gemini Air on Friday, and had a few questions regarding it. On my LGC1 television, the device appears to always be using bandwidth, even if I'm watching something on another input. Is there a way to keep the device from streaming when I'm not actually watching it(besides unplugging the

Hi, I have an LG TV that works completely fine woth everything else. Unfortunately, with my DirecTV Streaming box, after watching it for awhile, the TV will freeze and go to a random color, make a loud buzzing sound, and then turn off and restart, and will do this a few times before finally working

When I download the Directv app from the Roku streaming store, open app, sign in, the app just spins and spins then I get this message “ We had an issue retrieving this content “ We weren’t able to load this content. Please give us a moment and try again “. I have the following Roku: Roku Express 4K

My package price just increased $20/mth. Does DirectTV Stream negotiate again? I left cable to avoid this issue.  Open to suggestions.

Is there a way to lock the DirecTV stream device so account information is not show. Specifically, I would like to lock it so the account can't be modified from the device. I have a second home that I short-term (VRBO) rent out. I would like to set up one TV there with a directv stream box, but